Choice Home Warranty Review
ConsumersAdvocate.org
10,720 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Choice Home Warranty
10720 Customer Comments & Reviews
Loading Reviews ...
The only thing I can comment on is that the salesperson was very nice and accommodating. I do appreciate how quickly CHW responded to my inquiry. I look forward to the benefits of the service and won't really know HOW CHW IS UNTIL I USE THE SERVICE. That's when the PROOF will be in the PUDDING/the service.
Mr. Amir was very pleasant and I look forward to being able to work with him in the future. I know that I might not always have the same salesperson, but if they are all as professional and accommodating as Mr. Amir, CHW will have a WINNING team, and I will have a FIVE star rating for CHW.
'
Service pro called and set up an appointment within 2 days they came in a timely manner on time diagnosed the problem ordered the part and in 2 days the problem was resolved ,they were , very professionnel, I'm very happy.
Great Showed up on time and great service and will call again if needed.
Easy to request services and fast response also the site is easy to navigate
Salesman lied and when reported to resolution center, I was told by manager that I should give them another chance because I would give my kids another chance when they lied to me. Unbelievable!!!!
Tengo el servicio por 2 años funcionó bien para mi lavadora la repararon pero luego se a dañado el aire pague 2 veces por el mismo problema y la última vez vino el técnico tomo una foto e igual me cobraron y luego la respuesta de Choice es que no me pueden arreglar el problema porque es por falta de mantenimiento. Algo que no tenia nada que ver con manteniendo como lo es que se rompa una hoja del aspa del ventilador que va a fuera de la casa . Por esta razón voy a cancelar la suscripción a la garantía
Absolutely terrible! It took over 3 weeks to get a technician to actually show up and not blow off the appointment! This is the companies fault when they keep contracting people from 3 hours away and then refusing to pay them!! The whole time there was a local contractor available able to help me !!! THE WHOLE TIME! And guess what? HE was the one we ended up with in the end anyway because once again a technician blew off the appointment. We sat for weeks with no air because this company doesn’t know how to properly manage their resources!! Also I’ve been waiting over 7 weeks for my garage to be fixed as well so no I don’t recommend this company at any time for anything
Dominick from Air Pro Masters was on time, respectful and got the job done. I was very impressed with his level of commitment to get the job done in a timely manner.
PROLINE-PIPING AND HEATING Technician, Curvan Williams was the right expert for my home bathroom leaking sink. He called ahead of arrival time to inform me he is arrival. And then arrived on time. Immediately he arrived, he asked to see the leaking sink, took photos and then went shopping for the required materials to complete the job. The repairs was completed within 30 minutes and perfect. I and satified and happy with the job and wpuld like to say, thank you to CHW team especially for always responding to my home distress and thank you to PROLINE-PIPING AND HEATING Technician for fixing my bathroom leaking sink.
Choice Home Warranty is great! This was our first service call with them and they responded right away. The company they assigned our service call too was calling us the next day and out to service us on the very next day! Cowboy Cooling was the company and they were great! Choice is a great Home Warranty company! Appears we made the right Choice😊.
Top Rated
Our Partner
Save Big! $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 6,600,000 Service Requests Handled
- Covered Over 2,000,000 Homes Across the USA
- 24/7 Call Centers for Customer Support
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.