Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10720 Customer Comments & Reviews
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The technician arrived in a timely manner as they always have before. However this time Choice sent him away without fixing the issue. So my family and me had to go without hot water yet another day. I submitted the documents as requested and and still it isn’t fixed. It would be nice if Choice would start hindering their warranty in the manner they always have before. This is the second house I have used this warranty with and I have always been satisfied with their repairs. But for some reason this time Choice isn’t as accommodating as they have been before.
I’m happy to have the protection. The service has been as promised by the rep.
Knowledgeable and friendly technician. However, it may take a couple of days for a company to respond to the call.
Great detail! Richard was able to be efficient and answer my questions directly. Happy with the service.
Personable, understandable, clearly identified problem and ordered parts to complete the task.
We are very disappointed in Choice Warranty due when a true problem arise the Warranty is useless. We had a toilet that was running constantly. The technician was very knowledgeable but the toilet gotten worse after he tried to fix the toilet. The toilet had to be replaced but choice warranty only wasn't to allot $75 for a replacement. Negative how is it we purchase the warranty and 6 months ago this happen now choice warranty won't even allot equal or great value of our toilet. Our home have very expensive appliance so it worthless to purchase a warranty with choice warranty due to you want to replace our toilet with less value. To me it's like me purchase a warranty with BMW and... Read More
Smart Choice Heating & Cooling Services was the technician assigned to fix my a/c unit. ELAichi was very professional and friendly. He was very thorough and even assessed my other a/c unit. I would definitely welcome this technician again in my home.
I had a wonderful experience with the electrician choice sent out he was very knowledgeable and explained everything he did while he repaired. Prompt & on time I couldn't ask for anything more. Choice also got my claim scheduled in a timely manner which was greatly appreciated.
Ricky arrived right on time, he was very knowledgeable and explained thoroughly what the issue with my AC was . Highly recommended!
Any time I had problem, I would just submit a claim and Choice Home Warranty would send someone out to fix it.
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You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.