Choice Home Warranty Review
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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10720 Customer Comments & Reviews
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Good deals, friendly customer service that was very interested in getting me the best deal.
Very promt, knowledgeable, clean, polite people, came on time, were very professional.
Customer service is very pushy to new customers and does not answer questions appropriately. I was hung up on by the first person I spoke with after talking with them for less than 60 seconds. I only wanted thorough information of what I was signing up for.
The tech from MADD Men Appliance was amazing. He really listened to what had been going on and agreed there was an issue that previous techs had not found. He was thorough and patient and hopefully with the repair he recommended it will fix my issue.
So far, CHW has been great and has sent professional contractors to do repairs.
I have received great service from Choice so far. Based upon my experience I feel comfortable recommending this company to others.
Maxim, tech from Emergency Appliance Repair, was a great professional. He arrived on time and made a perfect work, fast, clean and excellent. He knows perfectly what and how to make it.
He was friendly, professional and did a great job replacing my garbage disposal. Highly recommend him.
I like how quickly you set up an appointment with your technician. I’m sure he will be able to help me with the dryer.
Service was excellent! I opened a claim and by the end of day I had an appointment for first thing in the morning with a plumber. I was very impressed ❤️
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Save Big! $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 6,600,000 Service Requests Handled
- Covered Over 2,000,000 Homes Across the USA
- 24/7 Call Centers for Customer Support
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.