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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Brittany
10/30/2021
I am loving my results so far! With only a few weeks left I am noticing more confidence in my smile! I’ve also had good communication with Byte whenever I’ve needed them!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are dedicated to getting you the smile of your dreams as quickly and safely as possible and we are so happy to hear that you are seeing the results. As you are finishing treatment our team is here for you. Let us know if you have any questions and thanks so much for the review :)
haileyregan229
10/30/2021
Absolutely love byte, in just 12 weeks alone my teeth have improved so much more then I thought they would and they are comfortable too. Customer service is awesome too! Highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! We love that you are loving your smile transformation so far and we can't wait to see how it progresses each week. From start to finish, our goal is to make sure our customers feel supported and comfortable during their Byte journey and we are happy to hear you have felt that! We hope you'll share some before and after photos with us :)
anabelp573
10/30/2021
Very Effective and their customer care is on point. Highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the awesome review :)
nickbrlau
10/29/2021
My experience so far has been nothing but terrific. Not only am I noticing big progress in my treatment, but the process has been easy and pain-free. Customer service is also great and very responsive to all of my questions or concerns. I look forward to the end of my treatment and seeing my new smile, courtesy of Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Throughout your entire treatment, our customer care team is here to provide you with support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)
J
Jodi M
10/29/2021
I'm on week 3 of Byte and can already see movement in my teeth! Excited for the progress and to see my teeth when they are done. Customer service has been quick to respond and pleasant to work with.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are already seeing results just three weeks in! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)
K
kayleigh S
10/29/2021
Highly recommend! Byte has the best customer service and everyone is super friendly and actually care about your issues. They’ve helped me boost my confidence %100

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that our customer care team has been able to provide you with an awesome and positive experience so far. Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)
erikaprofenno
10/28/2021
I’ve been having issues with aligners since starting the process. Once I reached out to Byte, we quickly devised another plan and they got me back on track. The customer service is incredible!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that our team was able to create a plan with you to get back on track towards your dream smile :) We are here for you every step of the way to answer all your questions, concerns, or just hype up your dream smile! Please don't hesitate to reach out.
S
Sarah J
10/28/2021
Great customer service, and I'm really happy with the results. My smile is straight and whiter in 11 weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.
juneblue612
10/28/2021
Do a really great job of managing any issues that you may be having. Customer service lags just a bit, but it's clear they do their best to serve you. Liking my results so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
From start to finish our team works hard to make sure each customer feels comfortable and supported throughout their treatment. We are happy to hear our team has been able to provide you with that support! If you have any questions, please don't hesitate to reach out by shooting us an email or giving us a call. We're here to help :)
brado26
10/27/2021
The process was incredibly easy to do I even have veneers and it lined everything up nice and straight.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the review! We appreciate you taking the time to write in and share with us!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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