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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Haley S
10/19/2021
Great program for teeth straightening. White glove service at an affordable price!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thank you for the amazing review! So happy to have you in the Byte family :)

J
Jessica
10/18/2021
I’ve been so happy with my experience! I’m about to start week 10 of 10 on the day plan, and am super happy with the results. Byte has made everything super easy, and Customer Service has been very responsive on the couple of occasions when I’ve had questions. I’m so glad I did this, and can’t wait to show off my new smile. Thanks, Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to be on this smile transformation journey with you. Our team is dedicated to giving you your dream smile, and we're so happy that you are loving your results. If you have any questions as you're getting to the end of your treatment, please don't hesitate to send us an email or give us a call. We're always here to help :)

A
Anthonia A
10/17/2021
My aligners got shipped very fast and I am very excited about my result.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Anthonia! Thanks for the awesome review :)

mikams3
10/17/2021
Best customer service ever! Would highly recommend and my teeth are becoming very straight

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It makes us so happy to hear that our customer care team has been able to provide you with incredible support throughout your treatment. We can't wait to get you to those last steps, you'll be showing off your new smile in no time!

M
Mariah T
10/17/2021
Happy with my experience overall, I like that they send most of your aligners at once. Customer service could respond quicker, I know they’re backed up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Mariah! Thanks for the feedback, we really appreciate it and are always looking for ways to improve the customer experience :) We are here for you every step of the way so if you ever have any questions, shoot us an email or give us a call!

M
Megandrus
10/16/2021
I am really happy I went with byte. The hyoerbyte technology that they used is a game changer. It eliminated all of my discomfort!! All of it!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! Thanks for the awesome review, we are so happy you are loving all the Byte products. We cannot wait to see your complete smile transformation :)

harleypowell13
10/16/2021
I barley started byte and i’m loving it!! I wish I would have learned more about the Night time Aligners be the Day time ones before making my decision but besides that love it this far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for writing in. We hear you and want to make sure you feel comfortable during your treatment! If you have any questions or concerns about your treatment, please do not hesitate to reach out. Our team is standing by to support! Happy to have you in the Byte family :)

hollywoodglamour1978
10/16/2021
I would definitely use this product again. I wish I had used this sooner. Quick delivery and simple instructions. I began my treatment in August and noticed a slight difference after week 2. I am now 3 months into treatment and my teeth are whiter and my teeth are definitely straightening out the way I wanted! Thanks Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

A
anne
10/16/2021
This is an impressive product. The packaging and instructions were amazing and my teeth are moving in a very short time. I highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so excited for you. Thank you for your review!

S
Sinamon
10/15/2021
My teeth look so much better after byte . it was an overall good experience

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woooo! We are so happy to hear about your positive experience, Sinamon:)


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