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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
smclees2
6/24/2019
I am happy with the results so far! The shipping process has also been fast and painless. Thanks Byte!

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
We are so excited for your new smile!

T
Tracie
6/20/2019
I am still in the middle of my journey, but Byte has been very responsive! It is nice to call a company and talk to a human being! If I need to leave a message, the call or email is returned promptly! Each of my questions and concerns has been dealt with thoughtfully. In a sea of options for straighter teeth, I am so glad I chose Byte!

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for choosing us!

J
Jazmin
6/19/2019
People have always told me I had a great smile for never having braces before. However as time went on and wisdom teeth broke through, my teeth shifted. I was always interested in getting aligners or braces but I know that would hurt my wallet and when my friend Leah started talking about Byte on her Instagram, I took that as a sign that I should try. I’m so glad I did! The team and customer service at Byte has been nothing short of exceptional. I was receiving follow up emails to ensure I received my impression kit and if I had any questions along the way. So far I’ve already told 5 people I know about Byte and they too are interested in trying. I tell them it’s worth it especially... Read More

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
We are so excited for you!

Crosbi J
6/14/2019
This company is absolutely fantastic!! Their customer service is GREAT! They will help you no matter what.

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for being a part of the byte family!

acappadora
6/13/2019
So far my experience with Byte has been nothing but a pleasure! From the start their response time has been immediate and customer service is extremely helpful! I received the impression kit in 2 days sent it back the next day and had my aligners at my door step two weeks later. I was hesitant at first because the treatment plan looked off to me and they had my case reviewed and I was certainly reassured that everything was looking good on their end and was reminded about the Smile Guarantee so this isn’t over just when you last tray is finished... there is a follow up towards the end of the treatment to make sure everything is still going as planned. I am only on my first set of trays... Read More

Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you so much for the amazing feedback! We strive to continue doing better for our patients.

G
Grace T
6/12/2019
So helpful, kind and thorough in every step of the process! All my questions were answered and I could even video chat with helpful folks at Byte when I needed assistance.

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
This makes us so happy to hear,Grace!

B
Brittnie D
6/11/2019
I'm just starting on my 4th week of my Byte treatment and I can already see some results! The program does seem pricey, but it's an investment into yourself. Don't like something? Fix it! Byte is helping with that and the fact that there is a LIFETIME guarantee is icing on the cake! I wish the company was a bit more personable, but with large scale, it's understandable.

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thanks for the great feedback, Brittnie! We can't wait to see your new smile.

N
Niahri T
6/10/2019
Byte is by far the best. No pain and my gap is now gone... In 5 months I have gained confidence to smile and I have Byte to thank for it. I smile so much more now.

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
This is so exciting to hear! Thank you for being a part of the byte family.

M
Missy F
6/7/2019
I had concerns with purchasing aligners online. I decided to take a chance with byte and I'm so happy I did. The kit they send you to make your molds is easy to do. Everything is easily explained. The turn around is quick once they receive your molds. The customer service is great...Joe was my advisor and he was quick to respond through email to any questions I had and helped me get through the purchasing process. Ruby has also followed up to make sure things were going well and if I had any questions or concerns. Once I received my treatment plan via email I did have a few questions about my treatment and instead of an email response I received a personalized video back from the dentist... Read More

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for giving us a chance Missy! We are so excited for your final results, and happy you are seeing a difference already. Thank you for being a part of the byte family!

M
Mallory
6/6/2019
I’ve been using them for a few months now. The process was painless and easy! I got the retainers in no time. Within a few weeks I could see a big difference. The customer service with this company is great! I couldn’t ask for a better company to have gone with

R
Ruby C  
Official Response

Social Advisor of Byte Invisible Braces
Thank you for the 5 stars! We are so happy you chose byte for your smile.


Top Rated
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