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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,643 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How Do We Rate Byte?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Our Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1643 Customer Comments & Reviews

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S
Sinamon
10/15/2021
My teeth look so much better after byte . it was an overall good experience

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woooo! We are so happy to hear about your positive experience, Sinamon:)

sdiduro
10/15/2021
I was referred to Byte by my older brother halfway through his treatment plan - we were both born with jaws too small to fit all of our teeth and we both had canines that were pushed uncomfortably high and forward as we grew up. I noticed the aligners were helping to realign his canine so I wanted to give it a try as well. Like all teeth alignment plans, Byte requires a commitment and you'll need to adjust your eating and brushing habits to keep the aligners clean and get good results. Before using it, I brushed my teeth once a day; Now, out of habit I brush after every meal and they've never been this white and polished in my whole life, and that's just a side effect of the treatment... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Sabrina! We're so happy to hear you're loving your Byte journey. Our team is here to support you and make sure you feel comfortable every step of the way. We are always available through email, phone calls, or you can even shoot us a message on Facebook and we'll make sure you're being taken care of. Please do not hesitate to reach out if you have any questions, concerns, or just want someone to hype up your new straighter, whiter smile :)

T
Trish
10/14/2021
Byte makes the idea of aligning your teeth much less daunting with faster treatment times and excellent customer service. They care about their work!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your review, Trish! Our goal is to make the process of getting the smile of your dreams as seamless and stress-free as possible. We are happy to hear that our team did just that. We can't wait to see your new smile!

M
Melissa M
10/13/2021
Most fastest easiest way to straighten teeth as well as affordable!The Byte team has been so helpful and is always checking on my progress

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are dedicated to getting you the smile of your dreams as quickly and safely as possible and we are so happy to hear that you are seeing the results. As you go throughout treatment our team is here for you. Let us know if you have any questions and thanks so much for the review :)

macybillings77
10/13/2021
I loved this product, my teeth look amazing now and it was so easy to take care of.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. We can't wait to get you to that final smile!

A
Alexander S
10/13/2021
Sign up and text/call/email communication at start was fantastic/swift. Issues arose with aligners 16 weeks +. They did not fit and quality was cheaper. Each time I tried to contact a rep it took 5 days to receive a reply. This eventually led to a new impressions kit, not to mention an almost 6 week delay in treatment before my corrected aligners arrived. To my surprise, I also received additional week aligners without notice that my treatment plan was not progressing on track (I'm assuming?). Had I been done by week 15 I would be leaving a glowing 5 star review, but because of the later communication delays, lack of honesty on treatment timeline (realistically about 9 months, not 3... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate your feedback, Alexander. It helps us better every customer's experience. Due to a higher volume, our response time has been less than ideal. We appreciate your patience and we apologize for any delays. Our team is working hard to help each and every customer. We do what we can to get a customer's smile straightened in the amount of time we projected. Because every person's anatomy is different, sometimes teeth can be a bit more stubborn than we anticipated. We are committed and will do everything we can to get the results we promised.

nicole.mcaleenan
10/13/2021
im really happy with the product so far, I’m about 3/4 of the way done with the treatment and I’m seeing very good, noticeable results. I am following the instructions to a T, and using the nighttime program.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Nicole. We are thrilled to hear that you are seeing noticeable results. We can't wait to see your new smile!

msiengx
10/12/2021
Byte offers multiple options and after researching which was best for me. I chose byte by night. I already notice improvements in less than five treatments. It’s incredible how easy the system works and the videos supplied by byte to get started. Byte accepts dental insurance and you should check with your insurance to see your options. If you want to change your smile this company has a great track record and their customer support is second to none.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. We are happy to hear that we can provide an option that works best for your lifestyle and needs. Thank you for your review!

rjjouppi
10/12/2021
It has been a longer journey than expected to get to my straighter smile, but Byte costumer service reps have been very helpful in working to adjust my treatment plan along the way!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! Sometimes teeth can be a bit more stubborn than we anticipated. Our team works hard to get you to the smile we promised! We can't wait to see your final results 😁

S
Sarah
10/12/2021
The staff are so friendly and helpful and always was quick to respond. I have noticed a huge change in my smile within only weeks and I am only a little over half way so I can't wait till the end. Such amazing results!! Thank you Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! Halfway there :) It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)


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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies