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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,643 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How Do We Rate Byte?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Our Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1643 Customer Comments & Reviews

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kkoprows
10/9/2021
Although I haven't finished the entire "treatment" yet, I have noticed improvements in my super crowded teeth. What I'd really like to commend is Byte's customer service. They have been responsive, helpful, and supportive since I began working with them. Despite the fact that you never meet their team of Orthodontists in-person, their client care is far more attentive then a visit to the ol' Dentist office once or twice a year. Great company, great design, super convenient, and effective!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear our team was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Thanks for the awesome review, we are so happy to be on this smile journey with you!

juhlcrayne
10/8/2021
I was rather skeptical purchasing aligners on line. Those doubts progressively faded from personable customer service to the overall experience with product itself. I am very, very pleased with the ease of wearing the aligners and the stunning results. Would definitely recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can understand being skeptical, but we appreciate you giving us a chance! We are thrilled to hear you are loving your results. We are standing by for support if you ever have any questions. Thank you for the great review!

sparkleandshine.rc
10/8/2021
I'm so impressed with the customer service of Byte. I hit a road block in my treatment and as soon as I let them know what was happening they completely addressed the issues, took me impressions and sent me new aligners and got me right back in track

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We want every customer to have the support they need throughout their treatment. We are thrilled to hear that our team was able to get your smile back on track. We are excited to see your final results!

maaric
10/8/2021
My teeth are so much straighter. I love it! Even though my program has gone on quite a bit longer than initially planned,(I've had to do a few rounds of different aligners to get them just right), the Byte team has stuck by my side. They've been responsive and helpful to make sure we get it right. I'm so grateful and enjoying my updated smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you are enjoying your new smile! We stand by the results we promised and will do everything we can to get you there in the safest way possible. We are standing by for support if you ever have any questions. Thank you for the great review!

J
Jeri r
10/8/2021
I have loved my Byte experience with such professional and timely responses. I truly feel like the byte team cares about my teeth and progress. Everyone I have spoken to is very knowledgeable 10/10 would recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Jeri, our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience 🤗

amanda.fastert
10/8/2021
I would recommend Byte to anyone who isn’t completely happy with their smile. I love that I saw great results, quick and without ever having to leave my home. The instructions and process are very clear. The customer service is also great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review, Amanda!

A
Anthony G
10/7/2021
I will say at first I was skeptical. I didn't understand how after being told braces would take 4 years, that these "aligners" would be 3 months!? But After 5 weeks, I already saw a difference. Granted, I had to get a re-mold and start a whole new system from week 1 again, but that's because I have strong teeth. The representatives and customer service made it so simple, that I felt like it was all part of the process. Here we are 5 weeks away from the end of my treatment and my teeth already look like I had braces! I've recommended this company to friends, family and co workers. All of which have inquired and ended up going with them! If you are looking for a simple, great communication... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Anthony, thank you for the amazing review! We can understand being skeptical, but we are glad you gave us a try. You are so close to the final results, and we can't wait to see your new smile! Thank you for sharing your experience with your friends and family.

serenaljones
10/6/2021
So far, it’s not perfect but it is still pretty good. The aligners fit well, the customer service can be hit or miss with getting through, but I’ve always managed to get small issues resolved quickly after reaching someone. I’m happy I decided to try this.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback. Due to a higher volume, our response time has been less than ideal. We appreciate your patience and apologize for any delays. You can also reach our team by phone at 877-298-3669. We are thrilled to hear that overall you are happy you decided to try Byte. So are we, and we can't wait to see your new smile!

m.usmonbek
10/6/2021
Only had a positive experience with the Byte Team! They are very helpful and quick to respond to your concerns. My treatment plan is going very well and I can already see the results within weeks. It is a bit painful at first as your teeth start to move but the end results will be worth it. I'm glad to have gone with Byte and will post an update once my treatment is over.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear that you are already seeing progress in your smile. The first few weeks can definitely be tough to get used to, but it will definitely be worth it! The HyperByte is also a great way to help with any discomfort you may feel. We can't wait to see those final results! Thank you for the great review.

cooverjennifer
10/5/2021
5 stars. I’ve had an amazing experience with byte so far. I’m seeing a huge difference in my smile and no issues so far after 13 weeks in! I’m really excited about my new smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yaay! We are so happy to hear about your amazing experience. We are excited to hear you are seeing a huge difference, and we can't wait to see that new smile! Thank you for the great review.


Top Rated
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  • Starting at $70/month 
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