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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
guylmoorehead
12/29/2021
Since starting my treatment plan with byte, it has been the best decisions I've made in a long time regarding my smile. I experience very little (and limited) discomfort the first day or so and then it's as if nothing is there! I would highly recommend this service to anybody with mild crowding or gaps for that confidently radiant smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for writing in and sharing. We are dedicated to getting everyone the smile of their dreams and we cannot wait to see it :)
roland.denny
12/29/2021
Loving my teeth and the experience from Byte. I highly recommend this product.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!!! We are so excited for you. Thanks for writing in and sharing :)
T
Tammy L
12/28/2021
The aligners themselves (on week 4) seem to be doing the trick. However, the customer service, afterwards, needs improvement. It would be nice to have one contact (to text) throughout the journey. 1st of all, the ph number... Wow. 45 - 90 wait time. I had a few simple questions. Each time.. The "so called chat", isn't a chat at all, it's an automated redirect to fill out a support form, which you will Wait 3-5 days for an email response. You cannot respond to the email for additional questions with the same issue. You need to redo another support form. If you can.. No one responded back that way. Each time, I do the support form, I am required to send a picture in. I had simple questions... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Tammy. We hear your concerns and greatly appreciate your feedback. Our goal at Byte is to make sure our customers feel comfortable and supported through every step of their treatment. If you have any questions or concerns, we are here to help. Please give us a call at 877-298-3669 or shoot us an email at support@byteme.com.
S
Sidney
12/28/2021
I had the absolute best experience with kassidy! She made sure the impressions process went smoothly and offered guidance! I’d recommend byte to anyone!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey there Sidney! Thanks so much for writing in and sharing :)
chocolatevelvet
12/27/2021
I have now been using my Byte aligners for almost 8 weeks and see an amazing difference! I have a space (gap) between my 2 front teeth and I see it slowly closing! I am looking forward to the end result!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! This is so exciting and we can't wait for your smile transformation :)
T
Tendai M
12/27/2021
I am so glad I chose Byte! I'm on week 10 and i've been loving my smile so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for you! Thanks for the awesome review :)
H
Heidi A
12/27/2021
So far so good as planned. My top teeth are complete and straight! As predicted I still have longer to go for the bottom teeth. Byte has been reliable and timely in their guidance and responses!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team is here every step of the way. From the day the impression kit is ordered to the day the retainers arrive, Byte is here to support and make this journey as easy and stress-free as possible! Thanks for the awesome review :)
introshawn
12/27/2021
Expensive and all about the overly expensive whitening products. They lied and said whitening came with it, but $30 per bottle that last less than a month. Be ready to spend hundreds extra. Also, the vibration mouthpiece was damaged. To replace it is $700 for a $10 item. Total scam!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. We hear your concerns and frustrations. We want to look into this right away and make sure to answer all your questions and concerns are addressed. Please give our team a call at 877-298-3669 or shoot us an email at support@byteme.com! Our team is standing by to support.
laurenfritz05
12/25/2021
Been using for a little over a year! Great progress almost near completion! Byte is quick to answer all questions and concerns.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So happy for you and your new smile! Thanks for the amazing review :)
M
MichaelCalabro
12/23/2021
Great customer service. Always answer my questions in a timely manner. Would recommend to friends.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the awesome review! :)
Top Rated
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  • Starting at $70/month 
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