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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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profjessgleason
1/5/2022
I tried three companies and Byte was the clear winner. They walk you through everything and provide constant support. The personal touch really went a long way in my making a decision. I'm in the process now, but have only positive things to say so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊

jennycampos1395
1/5/2022
I have nothing but a great experience with byte! From when you order your impression kit to when you get your aligner and after, they are there to help you through out your journey. I made the right choice by choosing byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love making sure that the journey to dream smiles are a breeze! Thank you for sharing :)

fpguinn
1/4/2022
I am very satisfied with the transformation of my teeth. I would highly recommend Byte to anyone. The staff has been very courteous and helpful through my process.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Love hearing about this :)

mary.storholm
1/4/2022
The customer service has been unparalleled. The support team is patient, friendly, and always puts health and safety first. I’m so glad I chose byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

jessica.vanpamel
1/4/2022
Byte represents itself as a company that will take care of its customers throughout the teeth-straightening process. This is totally untrue. Once I got my first set of aligners I was completely on my own. The fine print of their customer service Contact Page said it "could" take "up to" 6 days to hear back from a representative...and that's exactly how long it took every single time I sent a message to them. I would send an email, 6 days later I would get a clearly generic response from someone who didn't even read my message fully. Want to try calling? They'll tell you that you need to message them so you can send pictures of your issue. Which is fine, I would understand if pictures are... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

friesemamark
1/4/2022
Very satisfied with the product itself, but the customer service is just outstanding!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Great to hear it, keep smiling big!

thaiboxfox
1/3/2022
I am week 8 into my treatment, and very excited about how the fast my progress is going. I feel very confident about my smile already starting to see a lot of changes and having the hyperbyte as well as the whitener it's just an added bonus

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So much goodness to share and loads to smile about, thank you for sharing!

M
Miesha W
1/3/2022
Byte so far has been a great experience! My teeth are moving along well and I haven’t had any major issues. The hyperbyte gadget is a life saver because it helps to sooth the ligaments around the teeth and to move faster. I definitely recommend Byte!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The HyperByte is a great tool we happily provide to our customers in treatment! Which quickly becomes a staple in combating any discomfort and allowing the teeth to settle in easily.

krj1022
12/30/2021
Something I thought would be ten weeks has turned into eight+ months. It’s nearly impossible to get actual feedback; there are no actual dentists in sight. I’m once again (now on my “revision treatment”) almost “done” with my treatment with no change in my dentition whatsoever noticeable. It’s been absolutely awful having to spend ten hours+ a day wearing these bulky aligners and having to use this hyperbite for 30 minutes (since I was told it was “only an ideal situation in which you only use it for 10 mins a night” and in only “best case scenario” that I would actually finish my treatment in the intended time). I would not relent this program to my worst enemy.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

J
Julian
12/29/2021
I really like byte. They have really helped me on my journey to straighter teeth. And they have good customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Julian! Thank you so much for sharing. From start to finish our team works hard to make sure every customer feels supported!


Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
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  • Works directly with leading dental insurance companies