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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Katherine H
12/23/2021
The results I got were good and this is a much cheaper solution than what I was quoted for Invisalign. That being said, their customer service is terrible and no one told me that I could adjust the treatment plan before I purchased. Had I known this, I would have only purchased aligners for my bottom teeth. Any time I’ve had to reach out their customer service is sub-par. The product works though and my bottom teeth look much better than before!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Katherine. Thank you for sharing your feedback. From start to finish we want all our customers to feel taken care of and supported. If you ever have any questions or concerns, our team is here. Please give us a call at 877-298-3669 anytime between 8 AM- 6 PM MST Monday- Sunday!

J
Julie
12/23/2021
I chose Byte because they provide a high level of care by orthodontists without requiring in-office follow-ups, which would have been difficult to coordinate with my work schedule. I would especially recommend Byte to anyone looking to avoid braces and/or frequent in-office visits. So far my Byte experience has been positive, and I am beginning to see some real results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the awesome review. From start to finish we want all our customers to feel comfortable with their treatment and we do what we can to provide a service that works well with everyone's lifestyle. Please don't hesitate to reach out with any questions, our team is here to help!

brendangjl
12/22/2021
I am on aligner set 10 right now and I absolutely love the way it's made my smile look so far. I started the treatment process due to a significant gap between my two front teeth, after 10 weeks it is barely noticeable when I take my aligners out!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woooo! This is so exciting! Thank you for taking the time to share this review :)

kid8235500
12/22/2021
Thank you. Thank you. Thank you. I cant Thank you enough. You helped me get back on track.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank YOU! We are so thrilled for you and appreciate your review.

kid8235500
12/22/2021
BRADY was the best!! He took care of my account issues. Helped get me back on track. Thanks again.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear Brady was able to support you through any questions or issues you had. Thank you for this great review!

reddyvinisha
12/21/2021
It is quick and accurate. Byte whitener is also very good. Hyperbyte fastens the process.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
The HyperByte and BrightByte are game changers! Thank you for your review :)

natalyaozemen
12/21/2021
Great company! I love their customer service, they are doing a great job!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much! We love to hear it :)

natalyaozemen
12/21/2021
I love byte. Great customer service and they are awesome happy to help you with all issues.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are here for YOU! Thank you for this great review :)

snmvf2
12/21/2021
I would recommend Byte if you have minor misalignment. It was super convenient to do impressions and send them back. I LOVE that there was a night only option because my work is such that it would be inconvenient to wear them all day. I wasn’t able to get my insurance to pay but set up a monthly interest free plan which makes it much more affordable. The night ones are more expensive for some reason so you trade price for convenience. The Hyper Byte vibrating device helps with any discomfort which I really only feel during the first moments after switching aligners. I’ve been wearing them for about 10 weeks and I can already see slight changes in my teeth positioning. They are slightly... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for you feedback. Byte’s prides itself in its tele dentistry option which is very convenient and accessible for many. Our team's goal is to make this experience as seamless, stress-free, and fun as possible. We are glad that our team was able to do just that. We are standing by for support if you ever have any questions.

L
Leslie O
12/21/2021
Using Byte has been an easy way to straighten my teeth. Highly recommend the product/service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much, Leslie, we are happy to hear this!


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