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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Samantha C
9/29/2021
Super helpful advisors! Highly recommend this product to anyone who needs braces but doesn’t want to pay for the wire ones!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!
jacqueline.lam902
9/28/2021
Literally from the packaging to the customer service to the retainers themselves, I was so pleased with byte! Even though it was the cheapest option compared to regular Invisalign or other brands, the quality is amazing still. I highly recommend this to anyone who doesn't want to use braces.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.
evesmit.k
9/27/2021
Everything took longer then promised. From shopping, to how long I had to wear my aligners to getting my retainers. Anything byte tells you. Expect it to take 3x as long.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, we are sorry to hear things took longer than expected for your situation. We are here if you ever have any questions or concerns. For immediate assistance, please reach out at 877-298-3669.
cherishthechaos509
9/27/2021
I'm so happy I came across Byte. And I don't know why I didnt do this sooner!! My friends and family can notice my spacings getting better and they are so white! I'm only on week 6 so far so I know its gona take awhile to get my perfect smile but its going to be so worth it! Only a lil discomfort at the start of the new week but thats only because its working. Beauty takes pain. My favorite part is the customer service help team is always there with all my questions

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! We are thrilled for you and that even your friends and family notice a difference. Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!
brennamaciocha
9/27/2021
Starting byte, I was definitely nervous but also excited. I was looking forward to finally closing the gap between my front two teeth. It was something I was insecure about my entire life. Now, with only a few weeks of treatment left, I couldn’t be happier with how my teeth look. I am constantly getting compliments about how amazing my teeth. I am beyond happy that I chose byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
A
Alex
9/26/2021
Good stuff, seems to work well. I'm half way, but I guess I would recommend it.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! We are here every step of the way, so don't hesitate to reach out with questions:)
Eli M
9/24/2021
Ive been very satisfied with how byte has handled everything. I understand the wait time due to many customers, but the responses were always quick.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you taking the time to leave this review. If you are ever in need of immediate assistance, we are here for you at 877-298-3669 :)
jjarcega412
9/23/2021
Great customer support and got my alignment plan back on track. The packaging also gives it a very premium feel.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)
M
Michelle D
9/23/2021
I hesitated going back to an orthodontist or the costs associated with Invisalign. So I opted for the 24/7 wearing of the byte aligners. I have been very impressed on how they have already improved my top teeth. And I can't even start to tell you how white they are from the byte foam. Love this stuff! Starting week 9 aligners tonight so only 7 more weeks to go. The whole process has been made so much easier being at home and remotely working. Being able to brush my teeth frequently and stay on top of wearing them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Michelle, thank you so much for this amazing feedback! Here at Byte we want to make the experience an easy and smooth process while providing optimal support. We are so excited for you, please feel free to reach out if you have any questions or concerns.
J
Jan v
9/23/2021
Great experience. The process has been very seamless and easy - and the BYTE team has been very helpful with all my questions and supportive of me following the really straightforward process. I definitely recommend these aligners to anyone interested in getting that 'perfect smile'.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for writing an awesome review, we really appreciate it. We want to make this process as smooth and seamless as possible, and we're so glad our customer care team has been able to do that for you. Let us know if you have any questions, we're always here to help :)
Top Rated
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Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
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  • Free retainers, LED teeth whitening, and cleaner
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  • Dentist directed treatment with remote monitoring
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