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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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beats.vibes.rhythms
9/9/2021
I'm very happy with the use of the vibrating mouthpiece to help ease pain and cutting down the overall time with aligners and seeing progress with my teeth. Customer service has been challenging to deal with, however.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi- thank you so much for sharing this feedback with our team. It is important to us that all customers are supported from start to finish. Due to a higher than normal volume we understand that our response time has been less than ideal. We appreciate your patience and apologize for any delays. Rest assured, we are staffing up and our team is working hard to help each and every customer. We are available to support via email, phone, and even Facebook message to ensure that all of our customers are getting the support they need. Please do not hesitate to reach out, we got you :)

gofossiltv
9/7/2021
My byte experience has been great so far! Customer service responds pretty fast and helps with any needs you have. My teeth are more aligned since I first started. I recommend byte to anyone. I Really enjoy the perks that come with it all! Thank You Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! We work hard to make sure every customer feels supported the whole way through:)

S
sleeric
9/7/2021
Great company. Very pleased with my progress. I will definitely recommend to my friends and family.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this with us! We are so excited for you :)

giannasabin
9/7/2021
Love Byte! affordable and quickly effective! the weeks go by so fast and before you know it your teeth are straight!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear it! Thank you for your review!

Vicki S
9/6/2021
I am above and beyond happy with the results of using Byte! I was hesitant and read every nook and cranny of their website and I can promise you IT WORKS!! I never thought I'd have straight teeth, and I was able to do it literally in my sleep! 10/10 would recommend! They are so helpful throughout your entire smile journey. It is so simple, fast, and it works!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Vicki- we are beyond happy for you! This is exactly why we do what we do. We love to see every customer's amazing new whiter and brighter smile. Thank you for the awesome review :)

sameersrinivas90
9/6/2021
Overall, happy with the customer care team. Waiting for results as I am still in the middle of the treatment. Here are some pointers to keep in mind: Be sure to have a conversation about the expected result as the visuals they share does not capture 100% details. Depending on your case, they may recommend using night aligners more than 10 hours along with increased usage of hyper byte. Treatment duration varies depending on the progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! We work hard to make sure every customer feels supported the whole way through:) These pointers are so insightful too.

heatherbachoua
9/6/2021
This was the best experience I've had working with a company fully online! Everything was quick and simple and my smile looks amazing!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so awesome to hear Heather! Thanks for the great review, we are so excited for you :) If you have any questions, send us an email at support@byteme.com and we would be happy to help.

angelono248
9/6/2021
I am so thankful I found byte; they have a considerate treatment plan, and it is not as expensive compared to other companies with Invisalign. I have already started to see progress with my smile, and I am only on the 4th-week aligners. I am so excited about my smile at the end of this progress. I defiantly recommend byte to anyone looking for a company with a considerable price, efficient aligners, and customer service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

streamchiefwest
9/4/2021
The best price I found, seasonal discounts. A pleasant service consists in quick feedback, fast delivery, a convenient personal account and tracking your results by a doctor. I hope HyperByte really works, because it looks pretty simple=)) What should improve: When you upload your photos, I would like to receive feedback from the doctor( whether the treatment is going according to plan or you need to change the plan). If my treatment will be successful, I will definitely buy it for my wife.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Byte is proud to offer the best value in the orthodontic space! Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review and the valuable feedback, we are always look to improve :)

krickard75
9/3/2021
Great customer service, friendly and quick to respond. The Aligners are very comfortable. I noticed results within the first few weeks. I highly recommend this product.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.


Top Rated
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