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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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dtartamella
9/2/2021
I have loved this experience so far! Every Byte product I have used has been of such high quality and whenever I might have any questions, the team at Byte has been super friendly and quick to respond. I definitely recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!! This makes us so happy to hear. We are lucky to have you in our Byte family and to be on this smile transformation journey with you. Please don't hesitate to reach out if you ever have any questions, concerns, or just want a Byte team member to hype up your new smile! :)
kaiyanojo
9/1/2021
I can see the difference now when i smile and i Love it!!! I feel more confident now when i smile...Im now on my 13th week so still got ways to go but everyday gets better and better! I hope by the time it is over i can show the world how beautiful my smile is due to Byte!! Thanks Byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 We are so happy to have you in the Byte fam and thank you for the awesome review.
Emily J
9/1/2021
I chose byte to fix a few imperfections I had with my smile. It’s been such an easy process, I’m on my 5th week and feel as though everything is going as planned. My teeth are so white too from the bright byte. Thank you!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible! We are so happy to hear that you've been seeing results with your aligners and the BrightByte whitener! You'll be showing off that straighter, whiter smile in no time 😁
russluxton
9/1/2021
I had a great experience. They were with me every step of the way!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the awesome review! Our team is always here to support you from start to finish :)
alidawn17
9/1/2021
Happy with overall experience so far with Byte. The process has been relatively simple. It is hard to tell effectiveness as I am only on the fourth aligner and early in my treatment. One thing they could improve is response time to emails and messages.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thank you so much for writing in. We are always looking for ways to improve the Byte experience and appreciate your feedback. We are currently staffing up in order to ensure our customers are taken care of as quickly as possible. If you ever have any questions please feel free to give our team a call at 877-298-3669 and a Byte team member will take care of you :)
A
Alex
8/31/2021
Fine at first but customer service takes a long time to get back to you. Unfortunately you have to contact them whenever you finish with their first treatment set and are in limbo until they feel like getting back to you. They should sent the whole treatment at the same time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi- thank you for taking the time to share this feedback with our team. We understand that it can be frustrating having to wait to hear back, but we want to assure you our customer care team is working hard to respond to every customer as soon as possible. When a customer's treatment plans extend past 15 weeks we only send the first 15 weeks to ensure that everything is on track before proceeding. We promised you and an amazing smile and making sure to check in at that time is hugely important to ensure we can get you there! Our team is here to support you and is committed to getting you a final smile that you love. We are here to provide solutions that work and help us get to the goal of that great new smile :) We are always just a message away at support@byteme.com or give us a call at 877-298-3669.
cindycastell2020
8/31/2021
Just finishing up on my final set of aligners waiting for my retainers. I have my beautiful smile back thanks to ByteMe

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for writing in! We are so grateful we could be on this smile transformation journey with you :)
dfdfiredude
8/31/2021
Byte aligners have been great ! I’ve waited most of my adult life to get my teeth straightened and have researched all of the options . Byte has the best customer service , easy to complete forms prior to getting your aligners , aligners have fit great with little discomfort and best of all my smile is improving … even after five weeks . I’ve been using the night time aligners and I love them . Can’t wait to see my finished smile !

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to be on this smile transformation journey with you. Our team is dedicated to giving you your dream smile, and we're so happy that you are loving your results. If you have any questions as you're getting to the end of your treatment, please don't hesitate to send us an email or give us a call. We're always here to help :)
rachel.d.carrillo18
8/31/2021
Best investment I’ve made in 2021. I start week 8 today and I’m very excited. I can see and feel the progress of my smile and it’s amazing. The little notes of inspiration that come with each new aligner is my favorite. I’m very excited for the final results of my treatment.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi, thank you for the awesome review. It makes us so happy to hear that you are loving the progress so far. We are so grateful to be a part of this journey with you! From start to finish we do what we can to provide the best experience. We cannot wait to see those final results, you'll be showing off that new smile in no time! :)
staceyclarknp
8/30/2021
So far so good. 4 weeks in and I feel my teeth shifting. Aligners were uncomfortable at first but they feel better now.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the review! We are happy to hear you are more comfortable now and that everything is going smoothly :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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