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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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juliezimmerman84
8/30/2021
Great experience! I love my smile even more now! The customer service is amazing!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It makes us so happy to hear you are loving your new smile. We are so thrilled to be on this journey with you. Thanks for writing in!
waltthomas3200
8/29/2021
as long as you use consistently, you’ll see results , im loving it

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the review! Please do not hesitate to reach out with any questions. You can always give us a call at 877-298-3669 or shoot us an email at support@byteme.com :)
brobrea
8/29/2021
Definitely the best decision I made going with my BYTE aligners! I’m only 3/4 of the way through my treatment plan and I am completely amazed at the transformation. The ordering process was super easy With guidance on every step, the impressions were very self-explanatory to do at home. My aligners arrived very quickly once my impressions were submitted and accepted . Highly recommend using BYTE aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Throughout your entire treatment, our customer care team is here to provide you support and answer all your questions. From the second you order your impression kit to your retainers, we want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)
Kara B
8/29/2021
I am about halfway through my treatment plan with Byte and can definitely see noticeable differences. I’m giving them 5 stars now for their customer service, though, as I’ve had exceptional care each time I’ve called or reached out to their team. They’ve made this experience so easy and I genuinely recommend that if you’re looking for invisible aligners, you choose Byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
A
Anna J
8/28/2021
The process has been pretty seamless and quick getting the aligners and the first couple weeks. I'm on week 15 and there has been good movement on my teeth but not ideal. It has been taking really long with multiple communications and days in between each email before I get a response. After submitting multiple rounds of pictures, the customer service rep just sent me another form to fill out and to re-send the same pictures again. Efficiency is really lacking during the last stretch or if you come across any issues such as the aligners not fitting.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Anna. Thank you so much for providing that feedback. We are always looking for ways to improve our customer communication and appreciate you taking the time to write in. We want to make sure you feel supported throughout your entire Byte journey. Our team is always here to make sure you are on the right track. For the quickest assistance, feel free to give our team a call at 877-298-3669 a Byte team member will take care of you!
brobrea
8/28/2021
Absolutely love my results with my bite aligners. The ordering and impression process or flawless. Customer service responds quickly with any questions. Would highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for recommending Byte and for the awesome review :)
D
Deloris C
8/27/2021
Byte has been there to support me with answers to my questions. Only after 4 weeks I can see definitely see progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!! This makes us so happy to hear. Thanks so much for writing in and sharing :)
Alyssia S
8/25/2021
Byte was a affordable and easy way to fix my teeth. It was inexpensive compared to other options.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review, Alyssia😊
lilianmgch
8/25/2021
I’m new on this but the Byte experience has been awesome since day one! I’ve seen a great improvement on my smile and I’m just halfway through!! The best part is that the costumer service is always ready to help! I genuinely recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! Our goal is to have every one of our customers supported from their first to their last step. We can't wait to see your new smile!
A
Andrew B
8/24/2021
So far so good, the Bright Byte looks like it’s working & I’m happy about that.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're happy to hear about your experience so far- we can't wait to see those results!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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