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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Dustin J
8/9/2021
I needed to re-order my cleaning spray, so I wrote in 2 weeks ago. They just now emailed me back and said I had to fill out THREE reviews online to get a new cleaning spray. So this is my review: - lazy - annoying - mediocre There's a very good chance Invisalign, Candid, and Smile Direct all create a MUCH better user experience. Buyer beware.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Dustin, thank you for providing this feedback to our team! It is important to us that every customer is supported throughout your whole treatment, so if you have any current concerns, we want to look into that right away. For the quickest assistance please give us a call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.
gauthu95
8/9/2021
Byte is a cheap way to get your smile beautiful. Their customer care is awesome and is very responsive. My treatment has been going great so far and all my questions get answered as soon as possible

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)
kgentilucci
8/9/2021
I recommend Byte but wish I'd gone the overnight route...missing leisurly coffee.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for writing in. Our team is here for you if you have any questions or concerns about your treatment plan. Simply give us a call at 877-298-3669 and a Byte team member will take care of you! :)
C
Cassie H
8/9/2021
I am so pleased with my results! I am down to my last few weeks of aligners and feeling so confident with my smile! I have really been happy with the convenience of the night aligner treatment, vs. all day wear. I had metal braces when I was a teenager and was slack about wearing my retainers, so I had some shifting. Byte made the impression-treatment plan-aligner process such a breeze! Highly recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is incredible Cassie! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
avaaaronsmom
8/9/2021
Excellent customer service! Attentive, quick to respond, and 100% satisfaction with alignment is something they follow through with.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)
Cactus W
8/9/2021
I'm almost 10 weeks in and I definitely notice changes to my teeth. I feel a lot more confident and the process is very easy. Not 5 stars only because some of the mouthguards protrude a bit and scrape the inside of my lip or cheeks, hard to cut around. But nothing serious and a very mild price to pay for the cost and results. Very pleased.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to leave this awesome review! Our team is here for you every step, so don't hesitate to reach out with any questions to support@byteme.com!
Demetrius S
8/8/2021
Byte is amazing. I've been using it for 9 weeks and my teeth are the straightest that they've ever been. It's a huge boost to my self-esteem.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love this! Thank you so much for sharing!
T
Tristan C
8/7/2021
When you are in immediate need of assistance, the customer support team is always there with the upmost positivity and sense of urgency. The wait times to talk to a representative are usually well under than 5 minutes, and you are often greeted by an agent with admirable professionalism.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Tristan! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experiences so if you ever have any questions or concerns do not hesitate to reach out.
michyv73
8/6/2021
I love using the aligners there comfortable, easy to use and you see results in no time at all I’d recommend them to everyone and the staff is fast and and knowledgeable

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!
Kelsey L
8/6/2021
I love Byte! They have been very helpful so far in my journey. I am starting week 4, and have loved every step of this journey!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY, week four! We're so excited for you and your new smile :) Please don't hesitate to reach out with any questions, we're always here to help!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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