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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Nina F
8/11/2021
I have been trying to get any communication from my "support" for a month. I need my next set and cannot get a response from him . Where do i turn now ?

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. We want to make sure you are being supported and that all your questions and concerns are being addressed. For the quickest assistance, please reach out via phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist and make sure you're being taken care of!

K
Kelly M
8/11/2021
Byte is awesome so far! I’ve had a very good experience and can’t wait to finally have the smile I’ve always wanted.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Kelly- Thank you so much for taking the time to share this with us! We are so excited for you :)

Emily H
8/11/2021
Byte has been amazing! This is my third time trying to maintain a straight smile. I've had braces twice and now Btye. Initially, I was apprehensive about Byte's invisible braces, but this has been the best treatment out of the three that I have experienced by far! Not to mention, I can do this from the convenience of my home. I work full time and although I wanted to correct my teeth once more, regular orthodontist treatments were in the way of that. Now, I can control that.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review! We cannot wait to see your complete smile transformation!

treasurenieder
8/10/2021
The staff was very helpful and accommodating. They were able to answer my questions.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for the reveiw! We really appreciate it :)

tidwellgeorgia
8/10/2021
I am six weeks into my Byte treatment and I am LOVING the progress! I’ve been wanting to try invisible aligners for years, but wasn’t sure. I am so glad I decided to use Byte! The customer service has been excellent! All questions are answered in a very timely manner. There are people at Byte to walk you through every step of the treatment plan, from ordering the impression kit to using the aligners. My teeth have already moved so much and I’m only halfway through my plan. The Byte pay is very easy and I am super pleased! I’ve already recommended Byte to all my friends! I cannot wait to see my new smile in a few short weeks!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Georgia! Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. We are also so happy that you are loving the results you're seeing. Thanks so much for the review!

imanijenkins111
8/10/2021
Byte is so nice! I love that they are invisible and can't be seen! My aunt didn't even know I had them and I'm halfway through until she saw me take them out one day! So excited to see my final results

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!

Talon H
8/10/2021
I am loving the results. The price is great and customer service is amazing.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This makes us so happy to hear! At Byte, we believe everyone deserves to have the smile of their dreams. We do what we can do offer a range of payment options to fit everyone's needs. Please don't hesitate to reach out if you ever have any questions :)

D
Daniel R
8/10/2021
I've been using for around 9 weeks now and absolutely LOVING the results!!! Thank you, BYTE!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this with us! We are so excited for you :)

nwessels89
8/10/2021
The byte system is so easy to follow and there isn't a way to mess up. Just put in new retainers every 7-10 days and before you know it, you're almost done. All with minimal discomfort.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. We want to make sure this process is as easy, and stress-free as possible so we are happy to hear that your Byte journey has been convenient for you. Thank you for your review!

jonesangelica70
8/9/2021
Thank you for all you do I love this dental plan I wish more people would use it

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. Thanks so much for the awesome review. Happy to have you in the Byte family :)


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