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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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cfreis29
8/17/2021
I have had nothing but a great experience working with Byte! I always wanted to fix my teeth as my smile always bothered me, but I didn’t want to pay an arm and a leg to do it. Byte offers reasonable pricing and the convenience of sending everything right to your front door. Their customer service has always been very helpful for me. At the end of my first treatment I wasn’t 100% happy with how the teeth shifted (I had a couple stubborn teeth) so they sent me refinements for free! They truly do want you to love your smile and I can tell you my teeth are a night and day difference now!! Not to mention their BrightByte cleaner and teeth whitener in one has made my smile shine even that much... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

dspangler0803
8/16/2021
I have had a great experience and I am finally confident with my smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear that you are feeling more confident! This is why we do what we do:) Thank you for this great review!

z.rudolph8
8/16/2021
My journey through byte thus far has been great. My teeth are whiter and straighter. Byte reached out to me for progression photos so that my 16-23 weeks will fit properly. Also I have had to order a couple replacements because my dog ate both sets, it was extremely easy to order replacements and they came quick. DEFINITELY HET THE INSURANCE!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!

michelejoldersma
8/15/2021
They have great customer service! The aligners are very easy to use

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo- this is amazing to hear! Thank for the awesome review. We are so excited for your journey :)

A
Ana
8/14/2021
I’m only on week 3 of my Byte journey, but so far so good! I’m seeing small improvements in my teeth each week. I think Byte over exaggerates the simplicity of the impression kit and makes it look far too easy, but in the end I managed to get decent impressions. Once you get started though it is pretty simple to use the aligners. Customer service is pretty great! I recommend Byte to anyone who wants to straighten their teeth fairly quickly for an affordable price!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Ana! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out. We are so excited for your journey :)

Timothy N
8/13/2021
I finally wanted to get my teeth straightened out, but wanted to keep it low impact to my day to day without breaking the bank. I can saw that Byte has been great, and I've seen noticeable results over the treatment period. Already recommended this to several friends and would continue to do so

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you, Timothy! We are so excited for you and your awesome journey. Have you heard about our referral program yet? Head over to https://www.byteme.com/pages/refer to see how you can get $100 for referring your friends and family!

S
Sabrine
8/13/2021
Super company ! Everything was nicely handled by the great team. I can’t wait to see the results in the next few weeks.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Sabrine- We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!

D
Desiree
8/13/2021
Jason was kind, informative, and helpful getting my byte journey started. I love the smile guarantee, as my teeth reverted toward their original, pre-braces, teen-aged position as I got older. I’m thrilled to be getting my younger smile back now with Byte, knowing they have me covered if my teeth revert again.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that Jason has been able to provide you with an awesome and positive experience so far. Our whole Byte team is dedicated to getting you the smile of your dreams and making this whole process as easy as possible. We're so happy to have you a part of the Byte family :)

Jessica E
8/13/2021
the aligners work outstandingly, customer service could use some work but i think at the end of my long journey i will have the smile ive dreamed of

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)

garrettoutland
8/13/2021
Byte made it a super simple process. Their customer service is very very responsive and actually willing to help. I’ve reached out both via email and phone regarding the initial process and for questions along the way. Great results so far! Would definitely recommend to everyone that’s eligible!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Throughout your entire treatment, our customer care team is here to provide you support and answer all your questions. We want this journey to be as easy and effortless as possible. We're so happy to hear that our team has been able to do this for you! We can't wait to see your new smile, we hope you'll share some results photos :)


Top Rated
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