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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
evanbarn
7/17/2021
Byte is awesome, I’m very pleased with the customer support and ease of starting the program.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your awesome review!

Mellisa S
7/16/2021
Costumer service is great... my smile is looking so much better! I have so much more confidence after starting byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that your confidence is growing! That's why we do what we do:)

S
Sandy R
7/16/2021
Still in the byte process- had a week 13 checkup and they saw a few gaps in my aligners (aligners weren't a tight fit like they should be) so they sent out another impression kit and new refinement aligners. Was a little bummed that the checkup wasn't sooner- and that it will take a little longer, but they mentioned sometimes this may happen - but byte customer service took care of me and that is very appreciated! So for any byters out there :) - stay with the process and I would suggest sending pics with aligners every month or every couple of aligners changes to make sure all is good. And call byte if you ever have questions or want to check on things. That is the best form of... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Sandy, thank you for this great feedback and awesome advice. We are happy to hear that our team was able to get your smile back on track. We are committed to getting you the results we promised! While it may take a little longer, it will definitely be worth it! We are excited to be on this journey with you, and we can't wait to see your final results.

darkstarx33x
7/15/2021
Exceptional customer service and aligners that work. Fast shipping and a reasonable price. Every interaction I've had with their customer service has been pleasant and very helpful. I'm halfway through and I've definitely seen improvement so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey there, thank you for the great review! We are thrilled to hear that you are already seeing the improvement in your smile, and we are excited to see your final results! If you ever have any questions, we are just an email, phone call, or text away. We are always happy to help!

Elise M
7/15/2021
Byte has been SO easy to use. Everything was packaged up so nicely, came straight to my door, and the customer service was extremely helpful whenever I had questions. I’m halfway through my treatment and could not be happier with it! Very excited to see my new smile. :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have. We are excited to be on this journey with you and even more excited for your new smile! Thank you for the great review, Elise.

jencarter416
7/14/2021
So far I have had a good experience. The process has been easy to follow and I am super happy with the quality of the aligners. They are thinner so less noticeable. The hyperbyte has really helped reduce any discomfort, which there has been very minimal, and I do think it has helped speed the process along.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We are excited to be on this journey with you, and we can't wait to see your new smile! Thank you for taking the time to leave this awesome review.

vantablackfriday
7/13/2021
My job requires a lot of travel and I am living in multiple states for work during the pandemic. I was sure I would have to wait until I moved permanently to one state to get braces but bryte offered me the flexibility to receive treatment without having to go in anywhere or spend time dealing with insurance. They literally did everything and so far everything they have promised has come through. I’m excited to see the final results.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review. We are excited to be on the journey with you, and we can't wait to see your final results!

trevorpitsor
7/13/2021
This product is so easy to use and understand. I am on week 3 and so far so good. The team communicates well. The whitening treatment is also a bonus. I reccomend this.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide a seamless and stress-free process. We are excited to be on this smile journey with you, and we can't wait to see your final results! Thank you for your review.

lattin.deidre
7/13/2021
Fantastic customer service. If adjustments are needed to a current treatment plan there is a minor delay between (back/forth) shipments. Company strives for ultimate satisfaction of the consumer - and is evident. Much more reasonable cost when compared to other options (braces or other aligner systems). Extremely satisfied customer. Highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. We are thrilled to hear that our team has provided the support your need throughout your treatment. We want to make sure you love your smile at the end of treatment, and if you don't, we've got you covered! Let us know if you have any questions, we're standing by for support!

mjayebaby
7/13/2021
Byte is the biggest confidence BOOSTER. I’ve always disliked my smile. But only 5 days into my 13 weeks and I’m already impressed

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear about your confidence boost! It is amazing what working on your smile can do for you. We are happy to be on this smile journey with you, and we can't wait to see your new smile!


Top Rated
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