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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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psbutts
6/25/2021
My Byte experience has been great. Process has been easy and the improvement has happened faster than I anticipated. Everything has work exactly as they have promised. My dentist has seen the improvement and instead of trying to sell their services they said to keep doing what I'm going.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
At Byte, we want to make sure that you feel supported from the day you order your impression kit until you get your retainers. Our team is here to make sure the process is as effortless as possible and that you feel comfortable through every step. If you ever have any questions, just send us an email to support@byteme.com and a member of our team will be ready to assist you!

kellyapunt87
6/24/2021
At first I was worried and wasn't sure but now I'm on week 11 and I see a difference and can not wait for the end result

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can understand your concerns, and we appreciate you trusting us. We are excited to hear you are already seeing the differences in your smile, and we can't wait to see your final results! Thank you for the great review.

K
Katarina
6/23/2021
This is a journey I wish I took long time ago. I love everything about it. From the day I got my impression kit, that made it incredibly easy and conviniet to start from the comfort of my home, to the treatment itself, that is uncomfortable at times ( obviously :) my teeth are moving into their new place ) , to incredible customer service, the best marketing and packaging. I'm so happy I'm doing this and can't wait for my final results :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for the great review, Katarina. We are happy to hear that you finally took this journey to a smile you will love. We do what we can to provide an experience that is seamless and stress-free. We are happy to hear that you have enjoyed all aspects of the experience. We are thrilled to be on this journey with you, and we can't wait to see your final results!

Danielle Y
6/23/2021
Customer service is very helpful & always nice! I can tell a huge difference in my smile & I’m only on week 4!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Danielle. We are excited to hear you are already seeing the progress, and we can't wait to see your final results!

shala.renee11
6/23/2021
I have had the best experience with byte and I’m so glad I went with them versus any other company! The hyperbyte has really made this process go so fast and I’m finally able to smile with confidence again. My gap closed after just 4 weeks of treatment and now after 11 weeks I’m almost finished completely. I would recommend byte to anyone and everyone!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're so happy you chose Byte too! The HyperByte really is amazing, and we are happy to hear that it has made your process faster. We are happy to hear that you are smiling with confidence, and we can't wait to see what your final results will do for you! We appreciate you taking the time to review your experience. If you ever have any questions, we are standing by for support.

frowles01
6/23/2021
So I am LOVING my byte experience so far! They were extremely helpful during the onboarding process, and are available to answer any questions I have along the way. Im on week 4 right now and I can already feel/see the difference when I smile. Im smiling harder and my teeth are lining up just like I thought they should have for far too long! LOVING. Im on a 12 week plan and can't wait to see the progress even more!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are loving your experience! We always want to do what we can to provide a seamless and stress-free process. We are excited to hear you are already seeing the progress in your smile. We can't wait to see your final results, and see you showing off your smile even more!

ecook2231
6/23/2021
I was a little skeptical, but wow. They work great and my teeth are much whiter. I'm not perfect with my schedule and still makes a huge difference. The customer service is also very reliable and responsive.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We can understand your skepticism, but we are glad you gave us a try. We are here to support you throughout your treatment, and we are excited to see your final results. We are just a phone call, email, or text away if you ever have any questions. Thank you for the great review.

jenn.m.chambers
6/23/2021
Excellent customer service and a relatively easy process to get my custom aligners. I was even able to use my insurance to cover most of the cost.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team's goal is to make sure you are getting the support you need, and we are happy to hear that they have provided the best support. We are excited to be on this smile journey with you, and we hope you'll share your results with us!

bnesto19
6/23/2021
Byte has been a true revelation! I'm finishing up my 5th week and so far the process has been very smooth. The HyperByte has helped with any initial discomfort with the new aligners, which for the most part has been minimal. Even my 6 year old daughter who can be very attentive didn't know that I had the aligners on. So having the aligners on has been a comfortable feeling in more than one way. The Customer Care Team has also been very nice. They have reached out to check in, and have been very responsive to any questions or concerns. So far, 5 out of 5 stars!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for this awesome review. The HyperByte is great for any discomfort you are feeling, but we are also happy to hear that the discomfort has been minimal. We can't wait to hear what your daughter will say when she sees your new smile! We hope you'll share your final results with us😊

marwinmacalanda
6/23/2021
This product is effective, easy to use and has a lifetime warranty.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review. Happy to have you a part of our Byte family!


Top Rated
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