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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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R
Rachel T
6/23/2021
Only a few weeks into my aligners and I love it. They’re easy and work. The entire process from the beginning was also really easy and nice! Also very affordable, all things considering. Highly recommend Byte aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Rachel! We are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile, so do not hesitate to reach out.

jessperez2007
6/23/2021
I have been on the Byte plan for about a month now, and I am very happy with the results so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are happy to hear you are already seeing the progress in your smile, and we can't wait to see your final results! Thank you for the great review :)

S
Shelia C
6/22/2021
So far everything has been pretty good. Aligners fit perfectly so far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the review, Shelia! We are happy to hear that the aligners are fitting perfectly. We are happy to be on this smile journey with you. We look forward to seeing your final results!

Kevin R
6/22/2021
Great product and great team behind the product. Currently in the middle of my treatment and I have no complaints.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear that our team has taken such great care of you throughout your journey! If there is ever anything we can do to help, let us know. We're standing by for support and happy to help!

jessperez1112
6/22/2021
I’ve been wearing my aligners for 6 weeks and I already see a difference, can’t wait for the end result!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so happy to hear that you are already seeing progress in your smile! We are excited to see your final results!

malloykate888
6/22/2021
I love this company! They reply quick and have amazing products.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We appreciate the love. We are excited to be on this smile journey with you and we can't wait to see your final results!

J
Jessica H
6/22/2021
I had been thinking about invisible Braces for a long time, I finally took the byte when I got a promo for a discounted kit. I decided to do the impression kit to get a better idea of the work that would need to be done. My main concern originally was a tooth up top, which was more cosmetic. The impression kit showed me how crowded by bottom teeth really were. The process has been super easy and I’m about 4 weeks in and can tell a difference. No regrets here.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 We're happy to have you in the Byte fam, and thank you for the awesome review.

edgar.baquero
6/22/2021
After careful review Of multiple companies I decided that byte was the best one they provided the best customer service and the product is in the class of itself.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're so glad to hear we passed the test! We are excited to be on this smile journey with you. If you ever have any questions, please do not hesitate to reach out. We are always happy to help. We are excited to see your final results!

Jennifer B
6/22/2021
I'm in week one so far but so happy I chose byte! The hyper byte is so helpful and makes the aligners so comfortable!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're happy to have you in the Byte Fam, Jennifer. The HyperByte is amazing right!? We are excited to be on this journey with you. Please let us know if there is ever anything we can do to help. We are just an email, phone call, or text away :)

C
Calla P
6/22/2021
Great company always willing to help its customers and always checking in on treatment plans and the customer service is always willing to help in a timely manner

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that our team has been able to help and support you throughout your journey. We are here for you any time you have questions. Now let's get you to your dream smile!


Top Rated
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