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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Calla P
6/22/2021
This company is great they’re always willing to provide very helpful information and have a great customer service always willing to help when there is ever an issue

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.  

C
Calla P
6/22/2021
Great company and great communication with customer service always helpful and easy to contact.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Calla. We are so happy to hear that our team has taken such great care of you throughout your smile journey. We are excited to see your new smile!

chanteller.inspire
6/21/2021
I love everything about Byte, it has been a super easy process. I cant wait to see the final results. Thank you

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We can't wait to see your final results either. We hope you'll share some photos with us😊

mddalvin
6/21/2021
Byte's process is so easy! You get all your aligners from the get-go, and you just switch them out every week. My teeth are even whiter after the bulk of the treatment because of the included BrightByte. I especially appreciate the customer service, as they are incredibly helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

joshuaprokesq
6/21/2021
I chose Byte because it seemed like a better value and shorter treatment than other teledentistry options. The treatment includes the HyperByte vibration device thought to lessen discomfort from realignment and BrightByte whitening and cleansing foam that makes everyday cleaning as convenient as a water rinse and few pumps of the foam. The treatment also includes the first set of retainers, that would otherwise have to be purchased separately. I also chose Byte because they offer a lifetime guarantee as long as you purchase a new retainer each year. Getting started was a little difficult, however, because the treatment plan was based on photos I uploaded into the system, instead of more... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for choosing Byte and taking the time to review your experience. We're sorry to hear the difficulties you had getting started. We are happy to hear that our team was able to get it resolved. We are excited to start seeing your progress and can't wait for your final results!

bolger.anna1
6/21/2021
My Byte experience was great. The customer service is unmatched and I am more confident when I smile. The entire process was easy breezy, I especially loved the HyperByte. I would totally recommend Byte to friends and fam!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are thrilled to hear you are more confident when you smile! Our goal is to give you a smile you love. We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Katy J
6/20/2021
So happy with the changes in my teeth! Highly recommend Byte! The process is super easy!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you reviewing your experience with Byte, Kathy! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

smpete06
6/20/2021
I started Byte because I had a slight bit of crowding on my bottom teeth. I had looked into competing companies and never felt like it was worth it. Never felt like I was more than a dollar sign. Byte is different. From the very beginning, the staff was responsive and very upfront about updates. There wasn't a time when I was left wondering what was currently happening. So far, I'm a week in and everything has been good. Can already feel the changes!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for taking the time to provide this great feedback. Each and every customer's smile journey is important to us. We want to make sure you are getting the support you deserve throughout treatment. We are excited to hear you are already feeling the changes, and we can't wait to see your progress. We are always happy to help if you ever have any questions!

alexisashby99
6/19/2021
I’ve been insecure about my smile for a while and I’ve never wanted braces because I didn’t want to restrict certain foods. Ive notice a difference in the past 5 weeks I’ve had them! It feels great knowing I’m so close to a straighter smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review! We are happy to hear that we can provide an alternative to getting the smile of your dreams and still eat what you crave. We are glad you are already noticing the differences, and we can't wait to see your new smile!

Xóchitl G
6/19/2021
Everyone is friendly. Respond to received emails prompty in order to move thinggs along quickly. You can always call customer service to follow up on any emails you sent and they will be able to pull them up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great review, Xóchitl. We are so happy to hear how friendly and helpful our team has been throughout your journey. We are excited to get you to your final results! :) Let us know if there is ever anything we can do to help.


Top Rated
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