Byte Invisible Braces Review
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
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1642 Customer Comments & Reviews
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I've been really happy with the customer service and product overall. All of my questions have been quickly, professionally, an enthusiastically responded to. The treatment is going to take a few more aligners than initially anticipated, but they are doing it for no extra cost and I've been really happy with the process and my smile.
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Thank you for taking the time to review your experience with Byte! We always want to make sure you are feeling supported throughout your treatment and we are thrilled to hear that our team has taken such great care of you. There are times that teeth are more stubborn than we anticipated and when that happens our Dental team has to look at your original plan and adjust for those stubborn teeth. Luckily we have you covered with our satisfaction guarantee! We want you to love your new smile. We are excited to see your final results! :)
These bite braces are definitely a game changer I think what I love the most is the fact that you get a tool called hyper bite. That in fact stimulates your gums and makes the process speed up! In life things take time but with these aligners I feel like my new smile is just moments away!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Yes, the HyperByte is amazing! We appreciate you taking the time to review. We are excited to see your new smile and we hope you’ll share your progress and results with us! :)
Worst company in North America. Worst customer support experience I have ever had personally. I have never had a company lie to me like this before.
I had to report them to the BBB.
Do not buy anything from this company .
They are shockingly horrible.
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hi John, we are sorry to hear that you have had less than an amazing experience. If you have felt lied to, we will want to look into this right away, as we believe strongly in communication and transparency with our customers. Please reach out via phone at 877-298-3669 and we would be happy to discuss your concerns.
Byte customer service is excellent. Not only is the product itself superb, but the customer service representatives go above and beyond to answer any questions. I highly recommend Byte!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hey Stephanie! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com
amazing customer service, easy liners! so stoked I did this with through them. Also really good price compared to the others!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!
Do not, under any circumstances buy from this company. I would rate them as a zero if I could.
They have the worst customer service. It takes 2 weeks for them to reply with an answer to any question. I paid in full in advance for a 26 week treatment in advance. I have only received 15 weeks of aligners. I have been fighting with their support for 6 weeks to provide the rest of the aligners I paid for in advance. This is the only company I have ever had to report to the BBB.
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hi John, we are so sorry to hear that this has been your experience so far and that you haven't been able to get in touch with our team. We would be happy to provide clarification on why you only received 15 weeks of aligners. When a treatment plan is longer than 15 weeks, we send only the first 15 weeks of aligners at a time to ensure you are progressing well before sending out the rest, as many times customers need adjustments throughout treatment. We want to get you to your projected results in the safest way possible. In regards to getting in touch with our team, we would be happy to look into this further for you. For the quickest assistance, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.
Byte has been great so far through the whole process. I am on my week 5 trays and they have checked in and stayed in touch the whole time!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hey Elyssa! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
I’m on week 4 of my 15 week treatment with Byte and so far it’s been great. I was hesitant at first, but when I received my aligners in the mail Byte made it so easy for me to understand my treatment plan. Plus I can already notice a difference and my teeth are whiter from the whitening foam! Can’t wait for my end result.
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Byte is affordable and easy to use. Their customers service is amazing. Byte has made my smile to perfection. My aligners were for 15 weeks and i couldn't Believe how fast i saw my result half way into using them.
Thank you byte!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
Ive been using byte for a couple of months and it’s been a great experience so far!
Bailey G
Customer Success Specialist of Byte Invisible Braces
Official Response
Customer Success Specialist of Byte Invisible Braces
Hey Claudia! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at support@byteme.com
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- Starting at $70/month
- My Byte App tracks progress and monitors treatment
- Free retainers, LED teeth whitening, and cleaner
- Exclusive HyperByte included for quicker and more comfortable treatment
- Dentist directed treatment with remote monitoring
- Works directly with leading dental insurance companies
To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.
Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.