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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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lvsdavis11
5/20/2021
Byte is amazing. I have been wearing my aligners for 8 weeks and no one has noticed them, not even my college age son or my husband. They have both commented on my hair and my skin--it's like they know something is different but can figure it out. The experience has been great. I am excited to see the final results

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is INCREDIBLE. We are so excited to have you in the Byte family and to get you to those last steps!

nats64
5/20/2021
I’m impressed by the quality of the aligners. The detailed info on my treatment plan was given by email. I also have a POC via text, and if needed there is a customer service number. I’m on week two and already see a difference in my teeth! I’m looking forward to the end result this fall!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Week 2 already! Can't wait to get you to that last step!

D
Dylan
5/19/2021
I really like the look and feel of the byte aligners. The hyperbyte also is very helpful and easy to use.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing! We are so happy you chose Byte :)

Jami P
5/19/2021
My teeth were super crooked and I was looking for a way to straighten them without spending a ton for braces. I doubt BYTE and I am sooooo happy I did. I am in week 7 and seeing excellent results! The best part is that no one can see them! Thank you Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Week 7 let's gooo!! Thank you for choosing Byte. We are so excited to get you to that last step!

ZakkandHeather B
5/19/2021
As a full time musician, byte has changed my outlook on my smile. And has made day to day life in general easier to go about. Thank you byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We are so happy to hear this and we can't wait to hear what you do with your new smile:)

irblessedru
5/19/2021
The impression kit came quickly and was easy to do. The followup customer service was also a plus. Then came the 3d images and that helped me to make the final informed decision. The price is also less than competitors so its a win win.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

mpolinar
5/19/2021
My experience so far has been seamless and they have easy instructions with their products. Customer service is accommodating as well. I've been in my treatment for about 11 weeks now and I see progress and so far so good! Looking forward to the final results! I'd highly recommend this to anyone who especially wants convenience and flexibility.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Chantle U
5/18/2021
These aligners have helped me fix my smile. I am glad to have the removable option because you have to clean around and try to floss with braces. No sores and have less time in them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Margie L
5/18/2021
It is amazing how quickly I saw an improvement. Overall it is taking a bit longer than I expected but it is so worth it!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great review :)

Kim L
5/18/2021
If the product doesn't work...don't expect any help later! When looking into this product I received multiple friendly texts to help me decide to purchase the product. The package arrived, looked professional, and even though I was nervous I gave it a go. I purchased the night aligners but since I'm working from home, I used them both day and night, only taking them off to eat or drink. I used the vibration took as recommended. Everything seemed to be going great until the last retainer. My upper teeth didn't require too much straightening but didn't quite get to where it was supposed to go, with one tooth still sticking out slightly, but the bottom teeth not only weren't straight...I... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Kim, we are so sorry to hear that this has been your experience! It is important to us that you are supported throughout your whole treatment, so if this has not been the case with your Byte journey, we will want to look into this right away. We apologize for any additional delay and any discomfort you have faced. Your dental health and safety are our #1 priority and we want to make sure your concerns are addressed right away. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.


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  • Starting at $70/month 
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