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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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sarahlynnfowler16
4/29/2021
I tell everyone I love Byte! They make orthodontics so much easier, affordable and literally doable than if I had had to GO somewhere for treatment! Byte made getting my bite corrected possible! Love them!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Sarah! Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review!

sarahlynnfowler16
4/29/2021
I love Byte! They have been awesome and super easy to work with! I am thankful to be getting my bite in alignment and it wouldn’t be possible without Byte! I tell everyone, I love, love , love Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :) So happy to have you in our Byte fam for life!

jwmaggio
4/29/2021
The Byte aligners and overall treatment plan has gone well, but the overall experience isn't great. I have had inconsistent customer service, and they do not provide enough cleaner/whitener to use. When I requested more I was told I could either pay $30 or leave reviews on 3 sites and submit them to Byte. That was upsetting because I expect when paying a lot of money for a treatment that all supplies necessary to complete the treatment as directed should be included.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there- thank you for taking the time to share this thoughtful feedback with our team. We are happy to hear that your treatment is progressing well so far. We understand that communication is extremely important in this process and if we dropped the ball on this we apologize and want to make it right moving forward. We understand that BrightByte runs out quick (it is awesome!) but our team is happy to provide other alternatives to keep your aligners keep and bright :) If you are interested, send us an email at support@byteme.com and we can share. We are always here to support you and cannot wait to see your final smile.

Sara S
4/28/2021
I’m waiting to receive my aligners in the mail, but the support and service Byte has provided thus far has been top notch. I’ve had constant communication from team members and the process has been very straightforward. Can’t wait to see what progress comes in the next few months!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Sara! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

hdelgadocord
4/28/2021
I'm on my 5th week of treatment and so far the product and support has been great.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear about your awesome experience already and cannot wait to be apart of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!

Debi M
4/28/2021
I am five weeks into this process and I can already see a change! Wearing the aligners only at night is wonderful! The customer service so far has really been great and helpful. I highly recommend this to anyone who's thinking about it.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes Debi! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

L
Lori V
4/27/2021
The customer service at Byte is awesome. When I had a problem with transitioning to the next week on my aligners they got me all set up and I have a new set of aligners that will b here next week. I would definitely recommend them to anyone looking to straighten their teeth.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Lori! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

eilynjc2006
4/27/2021
I been dealing with braces for long time and this is my first time with Byte and all i can say is : this is fabulous! They not only good in what they do but also have a fantastic customer service team which help out in every step. Am loving the process!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

S
Stephanie E
4/27/2021
I love my byte!! I’m on 6 weeks and already see such a difference! They are actually pretty comfortable, and people can’t tell you have them in. Also they give you this pump that you put on them and it whitens your teeth! Every time I’ve had a question I always get a response from customer service quickly! Basically I love them and I recommend them to everyone! Feeling confident!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Stephanie- this is so exciting! We are so happy to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback :)

C
Cory C
4/27/2021
The process have been great so far. Looking forward to my new smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Cory, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions!


Top Rated
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  • Starting at $70/month 
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