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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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T
Tokensky A
4/27/2021
Truthfully, this is one of the most amazing experiences I’ve had in my life. With anyone, I feel like having a smile that you’re proud of is very important, and for a long time, I didn’t have that. I decided to steel my nerves and dive into byte without second thoughts or insecurities to bog my decision and I have not an ounce of regret. They truly were, not only helpful, but exactly what they advertise and gave me something I can forever be proud of!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Tokensky- thank you for sharing such a thoughtful review of your experience. You 100% deserve a smile that you love and we are so happy we get to go on this journey with you! Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Be sure to share photos with our team!

Sebastian M
4/26/2021
I really am amazed by how fast my teeth straightened/turned white and the awesome customer service is very helpful!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow, that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great review Sebastian :)

J
Joseph B
4/26/2021
This was worth every penny for sure. The whole process went smoothly and my teeth got straight and whiter so fast. Definitely would recommend over braces or any other teeth straightening service.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Joseph! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!

krista.scott44
4/26/2021
I love my new smile that keeps getting better each day!! Thank you Byte!! I can’t wait to do it for my son who will need braces!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Krista we are so excited for you and your son's future awesome smile. You deserve it! Thanks for the great review, we cannot wait to see all your progress :)

myhunee
4/26/2021
I started the journey with bite in mid March. I’m about half way through treatment and seem to be right on track. Very happy with results this far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

cora
4/26/2021
Good product. Annoying customer service. Constant emails and texts until you need anything... then long waits and conflicting answers.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate your feedback. Our team always wants you to know we are here to support you and answer any questions you may have. We cannot wait to see your final smile. Please do not hesitate to reach out with any of your concerns, we are here for you every step of the way.

wildnightswithrocky
4/26/2021
Only three weeks in and my teeth have a fantastic new shine to them! I love my byte aligners and I LOVE bright byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

S
Stephanie
4/25/2021
I have really enjoyed Byte and would recommend to my friends and family, and already have!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Stephanie, thank you for the awesome review. We appreciate you telling your friends and family about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

J
Julia G
4/23/2021
I am having a great experience with byte aligners. I noticed straighter teeth after only 3 weeks. I would definitely recommend this to a friend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Julia! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!

Jeanette R
4/23/2021
Really liking and feeling confident in my retainers. No pain week 6.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Jeanette- We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)


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