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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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anthony.r.spinaiii
3/15/2021
Price is A+ Aligner accuracy B+ (aligners might need to be resent or corrected) Customer Service A+ Production and Shipping time B- (4+ weeks for aligners to be received)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for writing in and sharing your experience. Sometimes aligners may need to be corrected if they are not fitting properly, but we got you covered. All you need to do is email support@byteme.com and a member of our customer care team will make sure those get sent to you so you can stay on track towards your perfect smile.

A
alysha p
3/15/2021
great company to work with! i’ve been seeing great results. their customer service is the best!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)

marinecowgirl
3/14/2021
After having my aligners for just two weeks, I couldn't stop thinking that I wish I had done this years ago. One of the primary reasons I went with Byte is because of the customer service; while I was considering multiple companies, Byte not only has the best options for night-time aligners (no taking them in and out while you eat and wearing them all day), but the HyperByte system and willingness of my representative Jackson to work with me in terms of customizing my treatment plan and being happy and able to answer all of my questions was honestly what made the difference for me. Five weeks in and I couldn't be happier! Seriously, don't wait!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your byte adviser was able to do just that. It's just a taste of what care with Byte is like. Thank you so much for sharing your experience with us, we cannot wait to see your smile continue to progress during the rest of your Byte journey!

V
Vannak c
3/13/2021
I would recommend byte to all my friends. Byte is affordable and straight your lesser the time than regular dentist office.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
YAY!! Thanks so much for writing in, we really appreciate it :)

H
hollyalbin
3/13/2021
I love byte. They have been so helpful in getting my smile just right!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
So happy to hear that you have had a positive experience. We are always here to help whenever you need it!

K
Kai
3/13/2021
I am in my week nine of wearing Byte retainer. It is working good so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! Week 9! We're so happy to hear that things are been going well so far. We cannot wait to see your smile once you finish treatment :)

jeanine.vidola
3/12/2021
I’ve had a really good experience with Byte so far! Customer service is so quick and friendly!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! Thank you for your review:)

A
Autumn B
3/12/2021
I chose Byte after carefully researching all of their competitors. I was impressed with their are communication and response time as well as there customer service. The treatment time is also faster than most. They have more to offer at a competitive price so the decision was clear.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, Thank you for taking the time to provide us with a review of your experience and thoughts. We know that going through the aligner process is a journey, and we do what we can to make sure our customers are given the best experience. We can't wait to see what those results do for you!

12o8ert
3/12/2021
Im on week 10 and have about month left. if you follow the instructions and dont forget to put the liners on it will work for you. I had very bad crowding in the bottom teeth and they are getting straighten out and my teeth are getting whiter using the BrightByte foam!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing this! Week 10 already! We can't wait to get you to that last step:)

Robin R
3/12/2021
My bite is changing with this treatment. No hassle, easy set up . I am excited and happy to feel better with my new smile Cost effective way to treat yourself to a better smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for you and your new smile! :D


Top Rated
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