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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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PATRIESE V
3/10/2021
I love it I am so happy I waited for this for such a long time the progress is fast and I can see my results I'm so happy

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited for you! From start to finish, our team is ready and available to get you on track, check that progress, and get you to those final results!

E
Erin G
3/10/2021
My experience using Byte has been wonderful! They are always there to assist me along the way with any questions/concerns that I may have. My smile has definitely improved and I am excited for the end results! Great service!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited to hear about your new smile! Thank you for sharing this feedback!

Daniel S
3/10/2021
I love this company and will further your expectations. Thank you byte

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing! We are so happy to have you in the Byte family:)

Cerisse R
3/9/2021
I’m such a huge fan of this product!! Ten hours a day is not much at all! I’m in love with how easy the aligners are to use. I can’t wait for the finished result, I know I’ll be pleased:)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear you have been enjoying your Byte journey. Can't wait to get you to those final steps!

K
Kathy S
3/9/2021
I had the metal braces when I was younger but my teeth had moved around since then. Byte aligners are easy and painless.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for this review! We are happy to have you in our Byte family:)

finkb22
3/9/2021
I have had a great experience so far. I think the bright byte has been helping a ton as well. Set up was a breeze and the customer service was awesome! Can’t wait to finish my treatment and see how it turns out.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you have enjoyed your experience so far as well as that BrightByte whitener! We are here for you whenever you have questions:)

Stephanie N
3/9/2021
I cannot rave about this company more! I am so pleased with my results and how fast my smile became normal again. I had braces in high school (10yrs ago) and recently had twins and during my pregnancy my smile suffered, I was so blessed to find BYTE! And the best surprise ever is, not only are my teeth already getting straighter, they’re the whitest they have ever been! And with twin boys I LOVE my coffee, and the bright byte is perfect for those tough stains!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Congratulations on your twins! We are so happy to hear that you've been enjoying that BrightByte whitener along with your treatment. Keep smiling!

montanasfree
3/9/2021
So far I’m tracking right on track. My smile is not only straighter but whiter as well. So far my progress has been incredible. My advisor has also been super informative throughout this process. He has answered all my questions and emailed back quickly.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, thank you for taking the time to review your experience! We are happy to hear that your Byte Advisor was available and answered all of your questions. It is important to us that you are supported throughout your Byte journey. We can’t wait to see your results!

joeldanielkulchar
3/9/2021
As many adults have probably encountered, a lack of wearing a retainer in your youth can result in a smile that's not quite where you want it to be. Luckily in todays current market you have a lot of options for correcting that issue. In this case I went with Byte, from the very start everyone I've had an interaction with in the company has been helpful and quick to respond to questions. And the customer side of their website is intuitive and easy to navigate around to find what you're looking for. As for the actual product itself, initially I did have some issues with the molding process for creating my treatment plan. But as I stated above the customer service team was right there... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! Thank you so much for sharing this. We are so happy to have you in our Byte family:)

christinaa306
3/9/2021
Byte is awesome! Great customer service and good quality product. I would highly recommend.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much! We are so happy you chose Byte :)


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