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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

Loading Reviews ...
jrmss4
3/6/2021
Worst customer service ever!! Have been in treatment for 9 weeks and on my own with no support! No one checking on me or anything! Expected more from these people for the type of personalized care we should be getting! Been contacted 1 time in two months other than that all the emails where to refer a friend! The process for getting the (PROTECTION PLAN) was not explained correctly due to the fact that the sales persons is only out to make sale!! Have made numerous calls to speak to a manager and have not been contacted but once through email not phone call like I requested! And that email said that it would take another 72 business hours to follow up!!! REDICULOUS!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there. We appreciate you taking the time to share this feedback and understand your frustration. Communication during this process is extremely important and if we dropped the ball on our part, we apologize and want to make it right ASAP. Our team sends out follow-up emails throughout your treatment to check in and make sure things are going well for you. If you haven’t been receiving those emails, let us know and we can ensure that everything is right on our end. We are committed to getting you a final smile that you love.
S
Shannon
3/6/2021
Byte has transformed my smile in the most streamlined, supportive, and affordable way imaginable. Every step of the way has been impressive, from brand experience to customer support to how quickly my smile is improving! Beyond grateful for this team and product.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! We hope you'll send us some before and after pics!
justine2012c
3/6/2021
I'm so happy there is no pain! Also the alignment is going according to plan.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love this! Thank you for your feedback!
Alexander T
3/6/2021
Love them, my teeth feel and look great. Love it love it love it

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love that you love it! :D So happy to have you in our Byte family!
krissamaxine
3/6/2021
I am very pleased with my byte experience! The aligners are great quality and the best part is that their completely invisible! Definitely would recommend!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you are enjoying your Byte experience! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
N
neeleycrowder
3/5/2021
2 weeks in so far so good I can tell a difference already.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.
J
Judith
3/5/2021
I’ve enjoyed my experience with Byte so far! Really wish I would’ve started sooner. It’s so easy, and I can’t wait to see the end results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Fantastic to hear you're having a great experience, Judith :) We can't wait to get you to that last step.
hiwot.deborah.bla
3/5/2021
I haven't finished my treatment yet but it seems to be working great so far. My teeth are whiter and straighter.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
nataliedchandler
3/5/2021
I am on week 10 of a total of 14 weeks on byte and I am amazed at the progress that has been made on my teeth! On top of being affordable they are also very convenient. I recommend it to anybody who wants straighter teeth without the inconvenience of braces.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo Natalie! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.
M
Marcell M
3/5/2021
I was super nervous at first but after taking the Byte journey I would have to say the first 3 weeks there were significant improvements in my smile. My teeth not only started getting straight, they whitened more, my bite aligned properly and it was painless. I definitely recommend Byte fpr your journey for the perfect smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Marcell! Congratulations on getting started with your smile journey. We know that a smile transformation is a big undertaking, and we are so glad that you chose Byte to guide you through it. We are so excited to hear about your already whiter, brighter, and straighter smile in just three weeks! We cannot wait to get you to that final step, so do not hesitate to reach out with any questions you may have, our team is here for you! Thanks for the great review :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
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  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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