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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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hg6667866
2/18/2021
Great product I will definatly recommend it ... and byte really makes your mouth feel clean...

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! We are so happy to hear about your awesome experience with Byte so far. The BrightByte is also one of our favorite parts of treatment because it whitens, brightens, and cleans without any extra effort. Happy to have you in our Byte fam!

B
Brittany L
2/18/2021
I chose Byte because it had one of the best prices for invisible brace options, a whitening system came included in the cost, and there were before and after photos of someone on their website with teeth just like mine. I'm currently in week 4 of my treatment and I can already see a difference in a few of my front teeth. The best part is, the last week of my treatment will fall on the week of my birthday, so I'm getting the gift of straight teeth this year!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Brittany- we are so excited to hear this and that your smile is going to be whiter and brighter by your birthday! You deserve a smile you love and our team is here every step of the way to get you there, so do not hesitate to reach out. Thanks for the great review!

Lindsay M
2/18/2021
I am very pleased with the services and communication of the byte team. They have made me feel very confident in the decision I’ve made to go with byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Lindsay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Yudy G
2/18/2021
Byte has the best customer service! I’ve had some issues with my aligners and they are so patient to find a solution. I think customer service makes everything so much better. Cannot wait to finish my treatment to show off! Thanks Byte for an amazing experience!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow, Yudy! We are so happy to hear that you have been loving Byte and about your amazing experience with our team. The support does not stop here! We cannot wait to see your awesome new smile. Make sure to keep us updated, we love seeing progress pictures! :) Thanks for the great review.

L
lolobrewers
2/17/2021
So far everything is great! All of my questions have been answered quickly and I’ve received my aligners. Very professional all around!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

rschindler92
2/17/2021
All-day aligners: the impression kit was very straightforward and came with 2 sets in case you mess up on one. Aligners arrived in a reasonable amount of time. Each new set feels like a gradual transition with little to no pain.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Pro-tip: a little discomfort is completely normal when popping in a new set of aligners, but using your HyperByte should help to reduce that! Welcome to the Byte fam 😊

L
Leah
2/17/2021
I’m just getting my journey started and I couldn’t be more excited! They have such amazing customer service and never fail to make me feel like a priority!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Leah! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

S
Sherie R
2/17/2021
The level of customer service is beyond measure. Everyone has been so helpful, they email and text to ensure your experience is better than great. Knowing someone is there holding your hand takes the wonder out of this online company and makes you feel amazing. You know you’re well on your way to an outstanding new smile! Thank you so much!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Sherie! Thanks for such a thoughtful review, we are so excited you chose Byte for your smile transformation. :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there.

N
Natasha H
2/17/2021
They're extremely helpful with their customer service and are a delight to talk to!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Natasha! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

kjbierly21
2/17/2021
Couldn’t be happier with the product. Good customer communication and the aligners work fast and efficiently. The lisp goes away after about a week or so.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!


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  • Starting at $70/month 
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