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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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eboniecomer
2/22/2021
I have not ever liked my smile and I deserve to so I checked into a lot of different companies and I decided to go with byte. I am only on week two but I’m seeing results already. Customer service is on point and fast. Can’t wait to get to the end.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
You are right- you deserve to have a smile you love! We are so excited to be on this smile journey with you. We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

kingmjg1
2/22/2021
I’ve been recommending Byte to family and friends since starting. People have noticed my progress and it’s very rewarding. Customer service has been great and I look forward to completing my plan!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

snider.jamied
2/22/2021
I’m halfway through my treatment and am happy with how everything looks so far! Customer service is awesome and has helped throughout every step and reached out to track my progress and help with any concerns!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Getting close to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

H
Haleigh S
2/22/2021
I am 5 weeks into my treatment plan with Byte and my experience has been awesome so far. I chose Byte because it was affordable, quick & addressed my crowding in the front corners of my bite. The customer service team is responsive, helpful & friendly. I experience some soreness when switching out braces to my new week (I swap out weekly on Saturday nights)- but this is normal, and a couple OTC pain pills do the trick! The BrightByte foam is awesome- you pump it into your aligners daily to clean the trays/ whiten your teeth- I already see an improvement in my teeth color. The HyperByte tool is a game changer and I often times do it twice a day to help with any discomfort as they suggest!... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Haleigh! We are so happy for you and your brand new whiter and brighter smile 😊 You are right, a little discomfort is completely normal! Pro-tip: use your HyperByte for an extra few minutes, and this should help reduce that. Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

Bryce S
2/21/2021
They sent an email to me, to check up. Everything is going smoothly. They responded nicely, with option for a free bottle of brightbyte. which is very much appreciated. Thank you. Would definitely recommend to a friend or family. 10 out of 10

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Bryce! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

N
Nzingha
2/20/2021
A+ Experience So Far. I am in week for of my treatment plan.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Congrats on getting started. We are so excited to be on this journey with you and cannot wait to see the final results :)

Claudia E
2/19/2021
I am 5 weeks into my treatment and have found byte to have been a good choice. Treatment is going as explained by their treatment plan and help is only a text away. This system is very easy to follow but depends on the user in order to get results. All in all I am satisfied so far and look forward to the end result.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Claudia! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

maikalia.lp
2/19/2021
I’ve been using Byte at Night for four weeks and couldn’t be happier with the experience so far! The aligners came very quickly and the system has been so easy to use. I’ve especially loved only needing to wear the aligners at night as opposed to much more restrictive all day aligners that I’ve tried in the past. I am 1/3 of the way through my treatment & my teeth are already so much straighter! I can’t wait to see my final result & would recommend this system to anyone looking to perfect their smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yes! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

T
Tiffani
2/19/2021
My experience has been great! It is quick and easy to get started! I have seen significant changes in my smile! My gap is closing together! I couldn't be happier with the products and changes I've seen in just 11 weeks!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow Tiffani! Congratulations on all the amazing progress you have made already. :) We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! Welcome to the Byte fam and thank you for the awesome review.

K
Kylah
2/18/2021
I enjoy the byte process because it is easy yet still effective. Good to know that I can still enjoy everyday routine without the hassle of metal braces.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Kylah! We are so happy to hear that you found a treatment that is a perfect fit for you. Byte is perfect for all lifestyles (it's one of our favorite things too!). Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!


Top Rated
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  • Starting at $70/month 
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