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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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jennb534
2/24/2021
Byte is such a wonderful company, and so affordable. I never thought I would actually have straight teeth again and only on week 9, here I am with people noticing my smile is different!! I have 15 weeks total and it’s flown by. So easy to wear and the byte team is amazing.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Jenn! You deserve a smile you love, and we are so happy you chose Byte to guide you through your transformation. :) We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

angelalalonde1
2/24/2021
Very good experience so far with great customer service. Half way done with my treatment and already seen such an improvement with my teeth!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Angela! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

als0419
2/24/2021
For the price of the aligners, the service matches. Naturally for a fraction of the cost, you won’t get the same service that you would when going through an orthodontist. For me, price was the selling point so I went with byte. There are some great things about the company. Your first round with aligners and customer experience will be incredible. However, due to their lack of communication about air gaps/halos and tracking, you might need a refinement (2nd set) of aligners. This is common in all aligner companies, but what isn’t common is the change in experience from your 1st time (when they want you to buy!) vs your 2nd (when they have your money). If you are good with having your... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for your review and the great feedback. We know how important communication in this process, and we apologize if we dropped the ball. We want to get this sorted out for you ASAP, so if you have any concerns please reach out to us at support@byteme.com we are always here to help. We understand it can be frustrating when your teeth do not move as expected, this is common in orthodontia which is why we covered your smile with our satisfaction guarantee and provide updated treatments and refinements at no additional cost. We are committed to getting you a final smile that you love!

S
Stella b
2/23/2021
This was the best decision that I have made for myself in a long time. I have extreme crowding on my lower teeth. I have been told by my dentist that I would need Invisalign to correct it and it’s a better for my health as the crowding would lead to the inability to clean properly (floss and brush) and could lead to bone loss. Well after getting bamboozled by my dentist and getting a scan for Invisalign they told me it’s $5k! So I took to the internet and found a few companies that offer the same type of thing for less. And I chose to go with Byte. Everything has been a breeze- the impression kit was a bit daunting but they have good videos and instructions. They have an assigned person... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Wow, Stella- thank you so much for sharing your experience and such a thoughtful review! We know a smile transformation is a big undertaking so we are so happy you chose Byte to guide you through it. Our goal is to create the most affordable treatment, without sacrificing the customer experience or product quality, so we are so happy to hear that this has been your experience. We appreciate how communicative you have been with our team! We are committed to getting you a smile that you love :) Happy to have you in our Byte fam for life.

mahsa.sharafi63
2/23/2021
Whoever reading this.... DO NOT GO FOR BYTE !!! The aligners are super shady and omg don't go through what I went... pay more but go for better brands!! it was a horrible experience for me... they will do anything to make you buy the plan and they will send you aligners beyond shady and that's your gum and teeth we are talking about... the damage will be irreversible!! once they sold the plan they will disappear and go for next naïve person to haunt! And all the claims about refunding is a lie! I know you will say what about the good reviews.... Most of them are fake!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there! Thank you for following up with us in regards to your treatment. There is always a team ready and available to assist! As we know each treatment is different, we do our best not to bug while you are adjusting- although you will see we reach out nearly every week with tips, tricks, updates, and check in's via email to ensure you're staying on track- and in case you do not see any, our clinical team is on standby and ready to assist! Our aligners are made in a dental lab with extensive care to ensure they are perfect for you- if there are ever any issues, please reach out to us right away so that we can address this and correct them right away! As for our reviews- we are very lucky to have genuine and thorough reviews from actual customers. We never provide fake reviews- working on your teeth is an investment, and your trust in us is the beginning of that. Please reach out to us if you are having issues with your aligners.

mark.randolph01
2/23/2021
Aligners are much easier to use than I initially believed. I'm not done with my program yet but it's looking good so far!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Mark! We are so happy to hear that your experience with Byte thus far has been smooth and stress-free. We know a smile transformation is a big undertaking but we are so excited you chose Byte to guide you through it. Our team is here for you every step of the way, so do not hesitate to reach out with any questions or concerns you may have. We are always just a message away at support@byteme.com!

A
Avery J
2/23/2021
I am so excited to start my journey of having straight teeth, I had such a positive experience from creating my molds, to changing my address for my aligners to get shipped to me. I just received my aligners in the mail and I'm so excited to put my aligners in. Thank you McKinsey A for your help!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Avery! We are happy to hear about your awesome experience with our team and that we get to guide you through this smile transformation. We are so excited :) The support doesn't stop here. Our entire team is here to support you every step of the way and wants to make your treatment as smooth as stress-free as possible. You deserve a smile you love and we cannot wait to get you there. Thanks for the awesome review, and welcome to the Byte fam!

Colin B
2/22/2021
I'm now on week 5 of my Byte treatment and I have nothing but positive feedback around the procedure. From the impressions, to the 3D plan, and to my early results, everything is working just as advertised. I already feel my teeth and bite slowly correcting itself after years of not wearing retainers after braces.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Colin! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

hrvsnarr
2/22/2021
I loved working with byte. Their customer service and their products are excellent. You will be happy that you chose to work with them!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay- we are so excited you chose Byte to guide you through your smile journey! Our team is so excited to see your progress and is here every step of the way to answer any questions you may have. We are just a message away at support@byteme.com! Can't wait to see your final results 😊 Thanks for the awesome review.

S
Savannah M
2/22/2021
I ordered the impression kit, made my impressions & sent them off, got my treatment plan and then I just froze for months! I was so worried about what if they didn’t fit, or what if I would see no difference despite the obvious changes set forth in my treatment plan! FINALLY I bit the bullet and ordered them on a whim and I’m SO glad I did! Each aligner set has fit like a perfect glove when I go into the next week! VERY minimal pain, in fact I would go so far as to say none on some weeks! In just 4 short weeks my smile is already straightening up and I couldn’t be happier! Byte also has a “secret” not so secret weapon - BrightByte - which helps keep my aligners clean and also whitens my... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay Savannah! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!


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