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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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A
Ashley
1/25/2021
Beyond great customer service and A+ product! Byte makes it super easy to get a beautiful smile. You notice progress so fast and I can’t wait to show off my new smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We cannot wait for you to be showing off your new smile either! We're so glad to hear you have had such a great and positive experience working with us! Thanks so much for the review!!
Kristine Y
1/25/2021
Byte has exceeded my expectations. The customer service is spot on, shipping is prompt, and the aligners are working! I am a month into my plan and I can see a difference in the whiteness of my teeth and alignment as well. The overall impression process is simple, and the weekly plan is easily incorporated into my lifestyle, especially without dining out curing the pandemic. I even notice myself smiling more than before I started using Byte :)

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We LOVE to hear it! Our team at Byte is always here for you and can't wait to get you to that final step. Thanks so much for the amazing review. Keep on smiling! :)
Sarai R
1/25/2021
I like it a lot! I do get a little frustrated at time when I don’t see results I want, but they are comfortable and I do see some change

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Feel free to reach out anytime you'd like us to check on your progress or if you have any questions. Our Customer Care team is here for you every step of the way :)
matthewrhill1
1/25/2021
Fantastic experience using Byte. I have the night-time aligners and have seen a subtle, yet gradual impact week over week. Still about half-way through, but very impressed with the results thus far.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Matthew! We can't wait to see your final smile but are so excited you are already seeing results. Thanks for the amazing review, our Byte team is always here to support you so feel free to message us at support@byteme.com anytime!
Bob E
1/25/2021
What a great experience! The entire process is professional and straight-forward! From the impression-kit to ready for retainers was a seamless process! I also like that you have options: day or nighttime process to fit YOUR needs! Oh by the way!.....It Works! Thank You! Bob

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank YOU Bob! :) We are so happy to have you in our Byte fam. Our customer's smiles and satisfaction is so important to us here at Byte, so we are so excited that you had an awesome experience. Keep on smiling and don't hesitate to reach out to us with any questions, we are just a message away!
sdraper888
1/24/2021
Excellent customer service and I have no complaints about my treatment. They take care of you and make sure if there is a problem they will get it taken care of asap for you! I would definitely recommend to friends and family. I am so please with my results so far in my treatment. I can't wait to see my end results!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for an amazing review! :) Here at Byte we want our customer's journey to be as smooth as possible, so we are so happy you have had a great experience so far. We can't wait to see that final smile!
A
Ana
1/24/2021
I’m Very pleased with the easiness of the whole process, now I just have to follow all the directions. Can’t wait for the end results. Great job everyone helping me through the process!!!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
R
Robert E
1/24/2021
I really do like how I have a plan that supports the best time for me to have aligners in. The night time plan does make this a lot easier. The hyper-byte does also help alot.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
K
Kristin S
1/23/2021
Byte is very easy to use and beats having to go to the orthodontist in person.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We're pleased to have you in the Byte family!
G
Gunnar T
1/23/2021
I’m on week 5 of my 15 week Byte journey - and so far so good. Can already see some results - discomfort is manageable (esp. when using HyperByte). Byte team has been awesome from the start. Definitely motivated to keep going.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
WOOHOO!! We love to hear this. Your HyperByte will be your best friend throughout your treatment to ease some of that discomfort. We know it's only the start of your treatment, but we cannot wait to see how your smile progresses :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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