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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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S
Sophia
1/27/2021
I am 11 weeks in my treatment, I have already noticed the progress so far. It’s amazing how plastic aligners can move your teeth so much. Despite a five week set back due to a stubborn tooth not moving, I’m happy with the results so far. I hope this process doesn’t take too long and my teeth will track well after this. The Hyperbyte does feel like it helps with teeth mobility. Customer Service, Bryce has been great with advice and reassurance although it does take a couple days to hear back sometimes for help. Also really happy with my free Snow Whitening System. Thank you!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your experience so far and love that you are seeing results. Sometimes teeth can be a little stubborn and need some extra attention, but I am so glad we were able to keep you on the right track towards your end results :)
K
Kara s
1/27/2021
If anyone is looking for an easy way to straight teeth this is it! This company is easy to work with! It has been an easy process so far and I can’t wait to see my finished results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Kara, thank you for the great feedback! From start to finish, we do everything we can to provide an easy process for our customers. We can't wait to see your new smile. Please let us know if you have any questions. We would be happy to help.
jmatik23
1/27/2021
Easy to take the molds and the hyper byte system does seem to work as my girlfriend had a figment issue but by using the hyperbyte more frequently, it was corrected. Hoping end results turn out as planned as I am only on week 10 so no visible difference as of yet.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi- thank you for sharing this feedback and review. We are happy to hear that treatment has been stress-free and seamless so far. We totally hear you and understand that it can be frustrating when you do not see results as expected but our team is 100% committed to getting you a final smile you love. Your smile is covered by our satisfaction guarantee :)
E
Emily
1/27/2021
Customer service is quick and easy to get ahold of. Texting service is great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
From the moment you start your smile journey our team is always here to support you. Happy to have you in the Byte fam!
Beth S
1/27/2021
I'm 4 weeks into my new night time aligners. Customer service has been great. They check in frequently and answer questions quickly. The process has been painless and I'm starting to see results. So far so great!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We are so excited you are starting to see results, we can't wait to see that new smile. Our support team is always here to answer your questions, Beth, so don't hesitate to reach out!
S
Sharon B
1/27/2021
Byte is helping me by giving me the smile that I’ve always wanted

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Sharon! We are so excited to be apart of your unique smile journey. Take some progress pictures, we love seeing your before and after photos! :)
A
Amanda K
1/27/2021
Thoroughly enjoy this company, and their personal costumer service. Having a personal, unautomated text message regarding YOUR plan is unheard head of this day an age. THANK YOU!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank YOU for choosing Byte to guide you through your smile transformation. Every customer's journey is important to us and we can't wait to see your final results!
nidhi3malik
1/27/2021
Good experience. There was a great customer service/ adviser team that answered any questions that came up.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our Byte family :)
Amanda C
1/27/2021
Very happy with my smile now and with the price. Good customer service as well

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We love to hear that Amanda! So happy Byte was able to be apart of getting you a smile you love. Don't hesitate to reach out, our support team is just a message away!
Ryan K
1/27/2021
Byte has been so simple to use, their customer help has been so fast and knowledgeable, and my teeth are already looking so much better! Plus the packaging is on point!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear about your amazing (and aesthetically pleasing) experience with Byte! We can't wait to get to you to that final step. Our support team is always here for you. :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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