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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,642 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2018 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, convenient at-home offering, and doctor-directed treatment make Byte an attractive option for patients who need mild to moderate orthodontic alignment.


 To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.


 Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.

Byte Product Specs

Aligner Specifications - 5 / 5

Byte offers patients who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently. Byte's aligners are made of BPA-free plastic that gradually shift teeth into straighter alignment. To qualify for treatment, consumers complete an impression mold of their teeth at home or schedule an in-office scan with a Byte affiliated dentist. If the patient's teeth qualify for treatment, these digital scans are used to generate a custom treatment plan. Customers can see a 3D model of what their smile could look like after treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free set of retainers is provided to retain the alignment (recommended 6-month wear time)
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Remote progress tracking via mobile app
  • Free teeth whitening foam with aligner purchase
  • Clinical team for remote support

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's low-cost impression kit (refunded if your teeth don't qualify for treatment), free set of retainers after treatment, and its flexible financing options for eligible consumers. Byte's aligner treatment starts with either a $2,199 one-time payment or as low as $94 monthly payment or less, subject to pricing terms outlined here [hyperlink: https://www.byte.com/pages/pricing] .


 Byte also offers a Protection Plan that includes coverage for lost or stolen aligners as well as 5 years of retainers post-treatment to maintain your new smile. The Byte Protection Plan is a non-refundable warranty on Byte aligner treatment; once added, it cannot be removed.
Price Range
$95 - $2,199
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a military discount of $150 off aligner treatment for all active and retired military. Follow #byteofficial on social media to stay updated on any seasonal or holiday promotions.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses the impression kit molds or in-office digital scans to create the custom aligner treatment plan. Fitting and ongoing treatment is all performed remotely. After you purchase your aligners, you'll soon receive the first 15 steps of your aligner treatment delivered to your door. If your treatment plan includes more than 15 steps, the remaining aligners will be sent later to ensure your treatment is tracking correctly. For support, head to their support page for next steps.
Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1642 Customer Comments & Reviews

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Nicole
1/27/2021
The Byte Team helped keep me on track throughout my treatment. I have not yet finished; but they have helped ensure we reach the desired outcome.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you've had an amazing experience thus far and we can't wait to get to you to that final step! We want every Byte customer to get a smile they love which why we are there every step of the way. Don't hesitate to reach our to our support team, we are always here for you!
kristiricca18
1/26/2021
Byte was a positive experience from the start. The communication is quick and helpful, the delivery process is quick and there is someone to support through email or text. I am a few weeks into my aligners and I am very pleased so far. I am excited to see the final results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Kristi! Thanks for the awesome review. We are so happy to hear about your amazing Byte experience so far. Our support team is always here for you, even after completing your treatment! Can't wait to see your new smile :)
E
Elizabeth H
1/26/2021
I highly recommend Byte. Wearing the byte aligners 10 hrs per night is easy. No problems sleeping. I love the gentle not irritating cleaner/whitening foam . It’s still early in the program but I can already see a whiter straighter smile. So glad I made the purchase. Great customer support. I’m impressed.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for your recommendation Elizabeth! We are so excited you are already seeing results, we can't wait to see them too. Send over your progress photos, we love seeing smile transformations! :)
Maryann C
1/26/2021
In the early steps but everything up until now has been great c

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Awesome to hear that Maryann! We can't wait to get you to those final steps. If there are any issues, we'd love to hear more. Send us a message at support@byteme.com and we'll take care of you right away. :)
lblayco
1/26/2021
This is the best aligners out there. Friendly people, they check in you’re progress and step by step guidelines. Plus a teeth whitening too for the win.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for your awesome review and for choosing Byte to guide you through your smile transformation! Our support team is here for you every step of the way. Let's get you that awesome smile! :)
B
Bri
1/26/2021
Customer service was excellent & always responded to all my questions. I chose to pay in full but there are several different payment plans as well. So far I am on week 4 of my aligners and it’s been going great. I haven’t had any discomfort or pain. The hyper byte & aligner cleaner/whitener is really great as well.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Bri! Thanks for the awesome review. We are so happy to be apart of your smile transformation! Pro-tip if you ever face any discomfort when popping in new aligners, use that HyperByte for an extra couple of minutes and it will reduce that. :) Our support team is always here to answer your questions, so don't hesitate to reach out!
angpiz720
1/26/2021
The best customer service! and I am on week 8 of my treatment and I feel like I have a brand new smile already! 😁

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks for the amazing review, Angelica! We are just as excited about your transformed smile and cannot wait to see the final results. Our team is always just a message away, so don't hesitate to reach out! :)
Josh S
1/26/2021
The customer service has been helpful and prompt. The instructions are clear and easy to follow. For the first week there was some mild discomfort, but now I don't notice them most of the time.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey Josh! We are so happy you chose Byte for your smile transformation. Pro-tip: add a couple of extra minutes of that HyperByte to your routine, and that should help with any discomfort. Our support team is always here to help, so shoot us a message at support@byteme.com if you have any questions!
carlsene.haley
1/25/2021
I cannot believe my teeth have straightened so much in three months. I am not even finished yet, but my confidence is stronger because of Byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear that you are already seeing improvements with your smile & your confidence :) We can't wait to see the finished product once you complete your treatment!
bernie.rogers5
1/25/2021
I am only a month in using my aligners but I am already seeing great results!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We love to hear that and can't wait for you to continue your Byte journey! If you ever have any questions or need any assistance, please don't hesitate to reach out to support@byteme.com We are always here to help :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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