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Freedom Alert Medical Alert System Review


ConsumersAdvocate.org Rating: 2.6 / 5 (Average)
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Freedom Alert, based out of Maryland, is a medical alert provider.

Founded in 2006, this company differs from traditional providers in that there are no featured services or monthly fees.

For $280 upfront, their system wholly belongs to the customer.

If an emergency occurs, the alert will route either to a designated contact or 911.
 
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How is Freedom Alert rated?

Breakdown

1.0/5
Monitoring
2.5/5
Equipment
3.5/5
Contract and Price
3.5/5
Reputation and Certifications

Overall Rating: 2.6 / 5 (Average)

Freedom Alert offers a quality piece of equipment with a distinct business model.

With no contracts, monthly fees, or monitoring costs, their product stands out in an otherwise crowded marketplace.

It is limited, however, due to the lack of cellular and GPS compatibility.

That said, it’s alert programmability means that those who need to alerted will be, without an intermediary.

It’s unique sales structure of a one-time fee is great for those who envision long-term use.

The system, which features a basic 600-foot range and a lower than average battery life, leaves a certain amount of functionality to be desires.

Anyone looking for an affordable medical alert system with a DIY mindset will find that Freedom Alert delivers exactly as advertised.

Freedom Alert Equipment

Equipment - 2.5 / 5

Although lacking in modern accessory options, such as cellular support and in-home GPS, as well as offering a comparably weak battery life, Freedom Alert makes up for these shortcomings with its intuitive product.

Focusing exclusively on a DIY installation ethos, understands the possibility for user error.

With a one year warranty, as well as a thirty day return policy, this company emphasizes their focus on the user experience.
System Types
Home Landline
Help Button Option
Necklace
Wristband
Base Station Backup Battery
12 hours

Key Features

Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons
2-Way Communication
Fall Detection
Optional Fall Detection
Water-Resistant Help Button

Additional Info

Equipment Warranty
1 year limited warranty

Monitoring

Monitoring - 1 / 5

In a critical break from its competitors, Freedom Alert does not offer any sort of professional monitoring service.

Instead, their equipment is able to be programmed with emergency numbers, which may include loved ones or local emergency services.

When the alert's emergency button is pressed, the designated numbers will be contacted.
Monitoring Options
Non-Monitored
Services
Emergency Dispatch
Non-Emergency Dispatch

Contract & Price: How much does Freedom Alert cost?

Contract and Price - 3.5 / 5

As compared to other providers of medical alerts, Freedom Alert does not require a contract or monthly fee.

Instead, the user is required to purchase the hardware outright, for a one-time payment of $280.

Contract & Fees

Contract Required?
No
Equipment Fees
$249.95 or 3 payments of $84.95

Freedom Alert Reputation

Reputation and Certifications - 3.5 / 5

Freedom Alert's parent company, LogicMark, is a BBB-accredited business with an A+ rating.

At present, however, it has no reviews or complaints.

Similarly, neither the company, nor the product, is rated on Trustpilot.

Additional Ratings

BBB Rating
A+
Date Collected
2017-08-17

Disclaimers

Contact & Additional Information

Homepage URL
https://www.freedomalert-911.com/
Headquarters Address
Glenelg, MD, 21737
Mailing Address
PO Box 176, Glenelg, MD, 21737
Year Founded
2005

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