10 Best
Medical Alerts
of 2025
Medical Alerts
of 2025
Promoted
Our Partner
Free Month with Annual Plans
- Selection of At-Home & On-The-Go Devices
- Water-Resistant, Shower Safe
- Customer Portal for Activity Tracking & Connecting with Loved Ones
Life Alert Medical Alerts Review
ConsumersAdvocate.org
24 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Life Alert is a medical alert system provider founded in 1987. The company is one of the most well-known medical alert providers in the industry, providing quality medical alert services to seniors, those with physical disabilities, and people who have illnesses and live alone. The company's life alert operates through four interconnected systems, which includes the help button itself, a communication box, the company's monitoring center and Life Alert's team of dispatchers.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Life Alert Medical Alerts
24 Customer Comments & Reviews
Loading Reviews ...
I am finding out how BAD this company is, DO check all emergency alert systems, Life Alert is the MOST EXPENSIVE and DOES the LEAST I DID NOT take proper attention at how pushy the sales people are, calling ALL HOURS to get me to sign up, my mom refused to get Life Alert, I am so sorry I did not listen to her. I went ahead and got the system of Life Alert for her and gave them my credit card to pay for it since my mom refused to pay for this service. NOW I CANNOT CANCEL I DID NOT KNOW IT WAS A THREE YEAR CONRACT They will NOT ALLOW ME TO CANCEL, they penalize a 6 month early cancellation fee. To me this is just too much money The equipment does not even do ALL they say... Read More
I recently called Life Alert and initially signed my mom on as a client and in order to save time but get a clear picture of my experience.. it was exactly like Myrna C (review of 5/21)
Pushy/abusive sales people
Quick to take your $$$$ (charged was on our card the next day)
Lack of communication between sales and tech support re: installation ( bizillion phone calls required)
Extremely difficult to cancel even when we did not yet receive the product. Several hours on phone.
I called after reviewing the website because I still had a couple questions. I ended up talking to a John Steele. He started through his long sales pitch, which wasn't needed since I reviewed everything on the site. I asked several times in a row to just ask a couple questions but he insisted he knew more than I did and that I should keep quiet. I then insisted once more that I would like to ask a couple questions because I'm looking to purchase for my 85 yr old mother. He cut me off and said if I wanted "Crap Alert" I could buy it at Walmart for $14.95, and otherwise could buy quality from him. I couldn't take his disrespect anymore and had to hang up. I ended up calling Medical Alert.... Read More
Tried to inquirer about getting this product for my Father. Was Told I had to wait for the brochure to get product information. I guess I was asking to many questions, The person on the other end hung up on me. I will not be using this company ever...
I called the company from website, a salesman named Robert gave me all particulars. I have always thought Life Alert was the leader in the business. I told him I'd call back after talking with my husband, and he kept selling the product, told me not to wait, and I signed up. The initial fee was withdrawn from my bank account within 24 hrs., which bothered me. I called back within the 3 day "Buyers Remorse" deadline, today, and told them I needed to cancel, since I am not working now, and we can not afford the $89.65/monthly for 3 yrs. I was transferred around, back to Robert, who was no longer my lifelong friend as he had stated when I initially signed up. Now he tells me I am wasting his... Read More
I happen to have one in my home, and it is the best reassurance I feel any individual can have if living alone just in case of any emergency possibly takes place...It is a God scent to me to have it, thank you Life Alert!~
I called LifeAlert to do some research for my husbands family. I spoke to a gentleman and told him I would pass the information to my husband's family and that I would not be the decision maker for this service. I was, unfortunately, put on a call back list to receive a number of sales calls. They had my home phone and my cell phone numbers and were calling me and leaving messages on both lines. When I finally answered a call from the number 818-380-2205 a gentleman tried to do a "guilt trip hard sale" on me. I immediately told him to take me off his calling lists and never call me again. I am now trying to figure out how to block these numbers from my phones.
Buyer beware! I asked about canceling when the contract ran out, and they said we could. However, they didn't say anything about the auto renewal. How do we get out of this nightmare?
I am a Senior Citizen and live on a monthly SSI of $1,230.00 per month. I am a Handicapped person and suffered a stroke in June 2015. On discharge from the hospital I was advised to seek a monitoring service, and was given a contact number of Life Alert Emergency Response. Inc. It took me awhile to call since I had to consider my finances. In July I was asked again by my physician to try to enroll in a monitoring service. My daughter who lives in Florida called Life Alert and they sent a representative over on 8/17/15 and gave me the contract to sign, contract number 683639. I was very ill after returning from the hospital that morning and looked at the long contract in small print. I... Read More
I am a Senior Citizen and live on a monthly SSI of $1,230.00 per month. I am a Handicapped person and suffered a stroke in June 2015. On discharge from the hospital I was advised to seek a monitoring service, and was given a contact number of Life Alert Emergency Response. Inc. It took me awhile to call since I had to consider my finances. In July I was asked again by my physician to try to enroll in a monitoring service. My daughter who lives in Florida called Life Alert and they sent a representative over on 8/17/15 and gave me the contract to sign, contract number 683639. I was very ill after returning from the hospital that morning and looked at the long contract in small print. I... Read More
- ← Previous
- 1
- 2
- 3
- Next →
Top Rated
Our Partner
Free Month with Annual Plans
- Selection of At-Home & On-The-Go Devices
- Water-Resistant, Shower Safe
- Customer Portal for Activity Tracking & Connecting with Loved Ones
Like most of the leading medical alert companies, Life Alert maintains its own certified monitoring center. This ensures that all calls are properly handled and its operators are properly trained to meet each emergency. Life Alert’s operators are instructed to stay on the line until emergency services arrive or until the situation is resolved.