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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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J
Jonah
5/1/2020
I used these guys for my move, and I can say I am very happy with that decision. The move was relatively quick and I had no issues. The guys were hardworking and professional. All my stuff arrived safely. No problems, totally painless and smooth. I would use them again!


J
Joshua H
5/1/2020
Great movers for long distance(probably any distance). It was all really quick and easy to get the whole process started, and they never gave me any reason to worry about what might happen to my things. They are professionals. None my things had any nicks or scratches on them, which is pretty much my biggest thing when hiring a service, treating everything like it is their own. It was great service and I'll be using them again. I recommend Cross Country Moving Group to anyone needing an efficient and worry free move. Just great customer service!


D
Denesha M
4/29/2020
I am very satisfied with this company’s service. I appreciate the care and customer service that this company has provided me and my family during this crazy time. I also appreciate the prices as money is tight right now. I would definitely buy from this company again.


K
Katie T
4/29/2020
Awesome service. The movers boxed up my china with care and made it to my new home in New Jersey in PERFECT shape!! Thank you Thank you!


T
tmiller
4/29/2020
Horrendous scheduling experience 15 emails, 5 calls to book a move from OK to KY. The end results overcharged by a$180.


S
Stephen T
4/23/2020
I did my research and felt these guys may be a good choice for our long distance move. We are so pleased we used them while moving from Davie, FL to Phoenix, AZ. The foreman and his three helpers were efficient, courteous, and hardworking and got the job done with no hesitation! We will be using transit moving systems again once we are ready to move back home. I think they are very good and they deserve five stars.


G
Gerome S
4/20/2020
After doing extensive research on moving company's, I was happy I chose Cross Country Moving Group. They had quoted me a lower price than others and there wasn't any other added surprises to the bill at the end. The move was from NYC to Miami to relocate my home theatre business. The guys from CCMG came and moved delicate props and big set pieces with ease. I was very surprised the guys asked questions about how I preferred them to hold some of the set, they really took care of my things. Other companies in the past would not be so delicate. They were such a pleasure to work with and the moving went by really quickly. Would definitely use them again.


B
Bob R
2/20/2020
I will start by saying that in my opinion, the entire "Moving Industry" is run by people who are less than honest. The feeling I got was that they are like small-time local building contractors in that they say yes and accept every job that comes their way, making timeline promises along the way. Then, when it gets to delivering on that promised timeline, the consumer learns that they are now getting one lie after another. We were given a price of $2.50 per cubic foot which was competitive. When speaking with Heidi at the Delray Beach, FL office, she tried to sneak in a price increase because we pushed for a specific day. They want a 2 day window, and when (not if) they miss their... Read More


stanakanyu
1/21/2020
Excellent service with prompt delivery! Todd was very helpful and courteous. All the movers took great care in wrapping up , loading and the unloading all of my furniture. I will definitely recommend them for any household moves coming up in the future.


ericaanicholass
12/24/2019
Drama free move at very reasonable rates. These guys were great. From giving me a fast, accurate quote, to packing my stuff with care. The staff was professional and friendly, both the office staff and the movers.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832