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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Sarah P
9/21/2022
Spectacular service! They did an amazing job with our move. They took excellent care of our belongings. Took on the "fun" task of dismantling/reassembling our Ikea furniture (a service they do offer). Were very efficient and thorough. They were polite, friendly, and took great care to lay down runners & clean up after themselves. I would happily use them again. I should note that Stephanie, who booked my move, was very informative and friendly. A great company you won't go wrong with.


roettgenasha667
9/20/2022
I've moved a few times in my life and Cross Country Moving Group is the best company I've ever worked with. I moved out of my apartment with them, and they were able to get me into my new place quickly and without any complications. They are super professional and I would recommend them to anyone looking for a moving company.


watrssydney100
9/19/2022
I can't say enough good things about Cross Country Moving Group Review. They were there the morning after we called them, and they were able to finish in two days. The whole team is so friendly and professional, I would recommend them to anyone!


penniekrager9200
9/18/2022
I've been with Cross Country Moving Group for a little over two years and I have to say they have been unbelievably good. The company is 100% committed to customer service, always going the extra mile to make sure their customers are happy. I can't imagine ever working with anyone else again.


Lily D
9/17/2022
First time using a moving service, was nervous after hearing so many horror stories over the years. These guys were 5 star! I would rate higher if I could. From the first moment that I called and spoke with them. They were kind, clear and did not waste any of my time. The guys called me when they were on their way over and arrived on schedule. The guys that took care of my move were clean, friendly, VERY fast, and most importantly treated they my things with as much care as I would as the owner. Nothing but fast and professional. Thank you.


Raphael A
9/16/2022
We were SO impressed with how professional the team at Cross Country Moving Group was when they assisted us with our move recently. They were clear about the process we were to expect and made the booking experience simple. They were careful to ensure our belongings were protected, were very polite and followed through exactly on their plan to relocate us nearly 8 hours away. We have no complaints at all about our experience.


jackmichel5sd
9/16/2022
We moved to a new city recently and hired Cross Country Moving Group for the job. They were affordable and reliable. I would recommend them to anyone looking for a company that offers quality services at competitive prices.


angelinacozad177
9/15/2022
I have never had a more seamless experience with any other moving company. They were professional, courteous, and went well beyond my expectations to make sure that everything was perfect. I would recommend them to anyone who needs their services.


Steven
9/13/2022
I would recommend this moving company to anyone. The movers were very professional, courteous, and accommodating. They arrived on time and did an excellent job packing up all my belongings as well as helping me move them into the new apartment. I couldn't have asked for a better experience with these guys.


Joshua M
9/12/2022
I had a really good experience with this company. They were easy to book and didn't require a ton of information in advance. They called me to let me know their ETA and were very quick and professional about getting our stuff loaded into the truck and into the new house. I will use them again and recommend them to family and friends!



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832