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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.

How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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Sonic J
8/26/2022
Everything was wrapped safely and the corners were carefully covered. The boxes were all labeled and brought to the right areas. Definitely worth booking this team. Thanks so much for the great work!


Jack S
8/25/2022
Thank you all for providing our family with our daughters move yesterday in extreme weather conditions 1st of all. The dedication and professional work ethic shone throughout the entire day was great. Went above and beyond our expectations. Employees that take pride in their jobs and satisfying all our concerns and requests that were asked of each one them. Will recommend Cross Country Moving Group to others.


thomasjohan185
8/25/2022
Excellent service! They arrived on time, wrapped my furniture, and took it to the new apt without any damage. It was easy to get a quote and arrange for the move. The movers were fantastic! I will definitely use them again and will be recommending them.


kleinkleinxc
8/24/2022
Great quality professional service from the receptionist to the movers. Three movers packed up my house and delivered to my new address without any problems or hesitation. Excellent service! If your looking to make an easy transition and alleviate stress, Cross Country Moving Group would be your best and safest choice.


robert2236xa
8/23/2022
The pricing is transparent, and the company sends you text updates the day of the move so you know when the movers will arrive at each location. The movers were professional, efficient, and handled the items (and our wood floors) with care. They put back together all furniture and set it up exactly as we wanted. I would highly recommend.


Ella A
8/22/2022
The crews at Cross Country Moving Group were great for both ends of my move! They helped me move out of a second story townhome into a new home with a one week load and hold storage in between. They were professional, quick, and kind in the process. I felt that all of my belongings were safe, secure, and well handled. They were also easy to communicate with in the process. Will definitely use again for future moves and recommend them highly to others!


jackmichel5sd
8/21/2022
This is a amazing company. Overall, they did a great job! The group of men who helped with this move were prompt, very professional, and worked hard and efficiently.


Martha G
8/20/2022
I recently moved down by Cross Country Moving Group ,and from start to finish, they were truly professional and amazing. Thank you so much! Quick response, friendly. On-time and helped tremendously without issue or damage.


nevaehthomas619
8/19/2022
These guys were great! One of the cheaper quotes I received. Everyone else wanted to charge extra because it was during "peak moving time". On moving day, they were running late and let me know well ahead of time. Once they arrived, it took an hour to get out of my ground-floor apartment and then 2 hours to get over and into my 2nd-floor place. I definitely suggest checking them out!


ilibilish2
8/19/2022
These guys were great! They were on time, professional, and fast. I highly recommend and would use them again.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832