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Cross Country Moving Group Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
366 Customer Comments & Reviews - see all comments
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Based in Delray Beach, Florida, Cross Country Moving Group is a Department of Transportation-licensed moving broker. The company offers provides costumers with their professional network of licensed movers offering long-distance, local, military, and corporate moving services.
 
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How is Cross Country Moving Group rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.3 / 5 (Excellent)

Cross Country Moving Group is household goods broker that can connect customers to multiple FMCSA authorized movers nationwide. The company can accommodate local and long distance residential and commercial moves, as well as auto transport. Cross Country provides instant moving quotes over the phone or via email. As the company is relatively new, there is not yet much of an online reputation. However, Cross Country so far has minimal complaints with the BBB and the Department of Transportation.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Packing & Unpacking
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Cross Country Moving group is a nationwide moving broker, not a moving service itself. Since the company can connect customers with multiple FMSCA-authorized carriers, services will depend on whichever entity cross Country ultimately pairs the customer with. Charges on Cross Country's website are estimated and might differ from the final actual charges. Cross Country represents a high volume of customer and can negotiate discounts on behalf of them. Typical services from moving companies include residential & commercial moves, auto transport, storage, and packing & unpacking.

Reputation

BBB Rating
B+
Year Founded
2018
Date Collected
2019-05-03

Reputation - 4.5 / 5

Cross Country Moving Group is not accredited with the Better Business Bureau, but has received a B+ grade with the organization. Additionally, the company only has two complaints in the last year which were both closed. In 2019 so far Cross Country has received 5 complaints with the U.S. Department of Transportation. There is not much other customer feedback about Cross Country online as the broker has only been in service since 2018.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3181651
MC License Number
126828

Fleet - 4.3 / 5

Since Cross Country Moving Group is a household goods broker, the company does not operate a fleet of its own, but rather connects customers with Federal Motor Carrier Safety Administration (FMCSA) authorized carriers. Cross Country, however, is registered with the Department of Transportation (DOT) and has a Multi Combination (MC) license from the DOT as well.

Contact & Additional Info

Homepage URL
https://ccmover.com
Company Phone
(888) 644-7812
Headquarters Address
301 W Atlantic Avenue, Delray Beach, FL, 33444

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366 Customer Comments & Reviews

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halliewhobrey144
9/11/2022
We were very happy with the Cross Country Moving Group with our move. It was very easy to contact Them to get a quote and availability. They showed up on time and our furniture was moved quickly and efficiently. Would use again

Wanner J
9/11/2022
I received some quotes from a few moving companies. While the amounts of hours on the quotes were all the same, Cross Country Moving Group was the best priced. I had some correspondence between the office and myself prior to the move and they were always more than helpful. The movers arrived on time. I was packed and ready to go which I'm sure was helpful but the three movers were friendly, fast and were careful with my items. Even though they are paid by the hour, they were quick and no items were damaged. Would recommend Cross Country Moving Group to anyone needing a moving company.

Chloe M
9/6/2022
Amazing!! We've moved twice with Cross Country Moving Group in the last 8 weeks and had our furniture stored with them too, and we can't say enough great things about their level of service. Our furniture was carefully packed and unpacked, and both of our homes had not a scratch from the moves. Their teams arrived on time, and were extremely efficient while being very friendly and positive. They go above and beyond. I would recommend them to anyone.

Tom W
8/31/2022
Our experience with Cross Country Moving Group this past weekend was excellent. They showed up a little early to make sure they got started on time. They also got everything done more quickly than they estimated. Really great customer service and experience altogether! Highly suggest them.

robert223mishel
8/30/2022
Communication with them was fantastic, courteous, and very accommodating. Communicated clearly and frequently. Keep me informed step by step. The crew arrived on time and were professional and clean. The crew worked as a team and accomplished our goal. Will highly recommend.

rosenbaum223x
8/29/2022
Movers were quick, and very efficient. The hard working guys picked up and delivered the furniture with care. The service was professional and reasonably priced- Make Cross Country Moving Group your moving company of choice!

mcclurebaylee08
8/28/2022
Seamless move I’ve ever had! They were very professional and quick. Great movers, they were helpful and careful with my furniture. Would definitely use Cross Country Moving Group moving company again!

Mary L
8/28/2022
Cross Country Moving Group is a great company to work with. They treat their customers like they care, from the office personnel to the movers, it was a really great experience. They were hard workers, courteous and very professional. They are a great team. Entire experience with this company was beyond my expectations. I highly recommend this company.

coxlevi315
8/28/2022
I had a lot of things to move and I was seriously worried two hours wouldn't be enough. But, they sent three guys instead of just two. And somehow they managed to fit everything into their van and then to the new apartment in less than two hours. All I had to do was stand by the side admiring their strength and speed. These guys are so efficient!!! I was stunned!

robertja981
8/27/2022
Cross Country Moving Group did a solid job on my move. The team was very helpful and responsive from the first contact with the office all the way through the end of my moving day when superviser called to check on my experience. The movers were very professional, super quick and friendly. All in all, a very smooth moving experience.

Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832
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