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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
160 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How Do We Rate Safe Ship Moving Services?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Our Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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160 Customer Comments & Reviews

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Abby G
8/4/2022
Ben and his team were so accommodating, polite, and willing to help. They packed the truck TO THE BRIM! The team was so quick, efficient, wrapped our furniture and tv/fragile pieces in blankets and plastic, and handled everything with care. When we got to the new apartment, his team even asked me where it'd like each piece to be, which I feel is them going above and beyond. If I ever move again, I will definitely hire these guys. They were very professional.


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eric
8/4/2022
Safe Ship were very understanding of our situation and their cheerful nature removed a lot of the stress. Eventually we hired them again to move us from storage to our new house in Allentown, PA. Everything was intact with no damages at all which is great considering the double move. The crew put everything in the right places and covered carpets with protectors. We are very grateful to the Safe Ship team and would recommend them to anyone looking to move.


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Jevon R
8/2/2022
These guys are great! Moved me 3 times in 6 years. Always on time, careful with my belongings, and fast as possible! Their rates are reasonable, and they're personable and attentive. I'm anticipating moving again, and I fully intend to hire them again. They really provided me excellent service all the time, which I can’t expect from other movers!


reshmiprakash03
8/1/2022
DO NOT TRUST THEIR WORDS. We moved from salt lake to Alpharetta. They will leave no chance to get you booked saying the best in moving industry and they have best rating and competitive price in the location. They missed 2 pick up dates(we gave dates 3 days prior to flight date) and came to pick up on our travel date. Never cared of warning 20 times to not to do that. They got the things on time but damaged our sofa sets(They did not cover them while transporting), bookshelves and lost our expensive chair. . Also instead of blanket they got the paper sheets to cover the remaining furniture, luckily we packed our tv ourself with complete protection. At the time of booking they also... Read More


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Jeffrey C
8/1/2022
Last month I suddenly had to move to California from NJ because of my work. I’m really glad it went with Safe Ship, from my consultation with rachel on the phone all the way to my move everything went smoothly. Their team showed up on time and they even helped me back some items because I wasn’t finished yet. Their packing was way better than mine lol. They loaded up everything pretty quick and before they actually drove off I double checked everything to make sure it was good and sure enough everything was there and placed firmly. When my stuff arrived I checked to see if there were any broken or missing things and everything was in perfect condition. I got what I paid for! I had a... Read More


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Jerron A
7/28/2022
Moving is stressful, especially when you're a single mom with 3 kids. I decided to go with a moving company this time around because it is just too difficult to pack and load everything myself. When I came across Safe Ship I spoke to a gentleman named Jesse, he told me that they were a broker. I obviously had no clue what that meant, so he explained to me that they have over 300 moving companies, and they lock in my rate. Once he told me that I was sold.


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Galina I
7/27/2022
They were on time and ready to work. They moved quickly and efficiently and handled our stuff with care. They came with a 4-man crew. Most of the time was on the front end, since large furniture was wrapped up carefully and was taken down from the 3rd floor. And the load into the new place was super quick. It took about 3 hours total. They did a great job and would definitely use them again. But hopefully we will not have to move again for a while.


tfaicco
7/27/2022
No way DO NOT use this company! Once they have your stuff they don’t even call you back. I’ve been waiting for weeks for my things to be delivered. Do not make the same mistake I did. And do not trust Miles Cook everything he told me was a lie.


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Gary B
7/20/2022
These people can talk the talk and make everything sound so great...they'll take $1200-1500 of your money to set you up with some crappy movers! Sent them their down payment which goes to THEM, and only set you up with an actual mover! The one they sent me want more money, another $1800+ to move everything we had on the itemized list they made out! Then when they moved about 1/3 of my stuff,, the mover went in and BROKE a Credenza by standing it on the end with only 2 legs, lifted from the cabinet end and broke the legs off! The guy said it was just OLD, YES, it was an Antique Credenza! Instead of having his helper stand it up, he did it alone and broke the 2 end legs off! As I watched,... Read More


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Bernice
7/20/2022
Safe Ship is a life saver, the company that I originally booked with cancelled on me 5 days before our agreed upon scheduled move date. I was nervous that my landlord would try and charge me extra rent for the possibility of me having to stay in my condo for an extra few days because of the cancellation. Being an elderly person, I can't physically move the boxes by myself. Packing and wrapping my stuff quickly becomes tiresome with this 90 degree weather; I packed, wrapped, and taped 3 boxes by myself but felt like I was going to have a heat stroke after doing that small amount. After some brief research I decided to have Safe Ship find a legitimate shipping carrier for me. I was able to... Read More



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