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FamilyTime Parental Control Apps Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
90 Customer Comments & Reviews - see all comments
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FamilyTime is a Tokyo-based tech company and creator of the parental control app by the same name. FamilyTime features GPS real-time tracking, customizable safe perimeters, an SOS button, app blocking, new contacts alert, a "time bank" that allows children to save phone usage time for later, and speeding alerts. The mobile app has versions for iOS, Android, and Kindle.
 
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How is FamilyTime rated?

Breakdown

3.4/5
Transparency
3.5/5
Multiple OS Monitoring
3.5/5
Unique Features
3.5/5
Ease of Installation/Use

Overall Rating: 3.8 / 5 (Very good)

FamilyTime is loaded with features, some of them quite unique, like alerts for when a teen is speeding, a pick-up button that gives children an easy way to tell parents where they are, and a way to bank phone time for later use. In addition, comprehensive filtering and blocking features enable parents to protect their children and stop them from wandering into dangerous content through search engines. We recommend FamilyTime as a parental control software alternative for anyone who doesn't mind the lack of social media monitoring and the mixed customer feedback.

FamilyTime Features & Services

Features & Services - 4.2 / 5

FamilyTime offers an impressive list of features, including phone scheduling, selective app blocking, and some truly unique services like “SpeedAlert,” which lets parents set a speed limit and alerts them if the teen drives over it. The app is able to filter and block offensive material on the internet, which is a big problem for most parents. Parents can also block content that includes specific keywords. FamilyTime does not feature social media monitoring, however, which is somewhat dissapointing.
Monitoring Categories
Sexual Content
Violence
Gambling
Drugs and Alcohol
Weapons
Hate Sites
All Adult Content
Customizable Filtering
Yes
Usage Control Features
Access Scheduling
App Blocking
Website Blacklisting
Software Blocking
Remote Device Lockdown
Individual App Blocking

Monitoring Method

  • Parent
Monitoring Features
Calls
SMS
Website Browser
Apps
Locator Services
Panic Button/SOS
Geofencing
GPS-Enabled
Tracking
Notifications/Alerts
Text

FamilyTime Pricing & Subscription Model

Pricing & Subscription Model - 3.9 / 5

FamilyTime offers a free version of its app with limited features, and free 3-day trials for its premium plans. The least expensive plan only covers one device, however, so parents planning to monitor more than one child will need to invest a little more.

Plan 1/Price

$27 annually / 1 child

Plan 2/Price

$35 annually / 2 devices

Plan 3/Price

$69 annually / 5 devices
Free Trial
Yes
Number of Devices
One, two or five, depending on the plan.
Auto-Renew
Yes

Subscription Model

Prices range from $27 to $69 per year and are auto-renewed after a free 3-day trial.

FamilyTime Customer Experience

Customer Experience - 3.9 / 5

FamilyTime is not listed with the Better Business Bureau. It is rated by TrustPilot, where it obtained a fairly low (4.9) score based on over four dozen reviews. Although they have received some excellent reviews about their user-friendliness and tracking features, negative reviews mention problems with billing practices and how easy it was for kids to uninstall the app.
Year Founded
2014
Trustpilot Rating
4.9 out of 10
Date Collected
2018-04-17
Platforms and Devices
Mobile
iOS
Android
Contact Method
Email
Phone
Live Chat
Customer Service Hours
Support hours are unspecified.

Company Profile

Full Name
FamilyTime Parental Control Apps
Company Website
https://familytime.io
Headquarters
Tokyo, Japan

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90 Customer Comments & Reviews

Loading Reviews ...
Anna K
8/16/2020
The response was fast. The customer support was very helpful, honest, and very clear.

Tea F
8/16/2020
Good chat support. Always fast service. I'm allways very happy to Ask help

valentinas.gylys
8/13/2020
Perfect chat support. All went fine. I managed to subscribe for the services with discount.

rjordanes65
8/13/2020
Buenos servicios de soporte al cliente y chat. Me atendio Rick Foster, quien me dio una excelente y rapida atencion.

gsx66rr
8/13/2020
ottimo operatore ed impeccabile assistenza. sono estremamente soddisfatto del vostro servizio. complimenti...

Deniss L
8/12/2020
Thanks for a quick and efficient support! I got help very quickly.

edilainemendonca92
8/12/2020
O App e tudo q preciso ele tem o controle automático n preciso ficar falando e falando jogos ele trava sozinho na hora de dormir nem.preciso preoculpar sites consigo ficar tranquila ele e bem prático e consegue suprir suas necessidades.

J
Jo
8/11/2020
They were very helpful and they responded almost immediately. Overall, very good service

L
laura m
8/11/2020
Thank you Rick, always available and clear instructions. I will wait for the 60 minutes now, hopefully all sync issues will be solved.

E
Exequiel A
8/11/2020
Buen servicio de Chat aclara las dudas y ayuda a utilizar eficientemente el sistema

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  • Scheduling and blocking services
  • "Time Bank" and "Fun Time" features
  • Geo-fencing alerts parents if kids leave safe zones
  • SOS/Panic button transmits child's location instantly
  • Speed Alert feature notifies parents when their teen is driving over speed limit
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