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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
Bear C
2/20/2021
He called ahead of time to let me know that he was coming and I greatly appreciate it. The service was completed in a timely manner and he was very thorough. I really appreciate how respectful he was of my property and how he handled things while he was here. I hope he is the one to continue servicing my property in the future.


S
Stacey M
2/20/2021
Michael is fantastic! He sees important things that others have completely missed. He's my guy, so I hope you continue to schedule all my appointments with him!!


teterd
2/20/2021
Your technician Thomas performed a very complete and comprehensive explanation of the service he would be using to protect our property from scorpions and other intrusive insects. My wife has a scorpion phobia! Fast and efficient I hope you can send him to us in the future.


R
Rita W
2/20/2021
Amanda was outstanding. She was knowledgeable, thorough, detailed oriented and professional. Over the last two months, we have had an ant infestation problem. We’ve had several reps come out to treat the problem. While they were good, Amanda went above and beyond to identify the cause of the problem. She didn’t just treat the visible ants, but asked that we pull out our dishwasher because she suspected the ants had nested behind it. She also got on her knees to track the ants trails. She even went into our basement to follow the water line to see if there were additional ant infestations in other locations. In fact, she found some and treated for it. We truly appreciate her... Read More


Debbie B
2/20/2021
Efraín texted to let us know when he’d arrive. Promptly went to work and kept me updated on progress. Really went out of his way to find mouse in garage. Much appreciated.


Michael M
2/20/2021
Did a great job on the patio screen enclosure ,i have a spider problem in the enclosure .


sdevonrd
2/20/2021
Marquis Brown performed a great service. He texted me with advanced notice that he was on his way and he was on time. Marquis checked Avery bait box a put fresh bait. He ensured to spray every edge and corner of the house and property. He should be a trainer for all new technicians. He’s a great role model.


A
Andrea B
2/20/2021
Very friendly! He met my dog today, and showed lots of compassion and love for her! Very thorough as for service provided! Very happy with your services!


axmcgr2727
2/20/2021
Presented self. Clean, Very professional with a good morning . Worn his mask and cover his shoes. Definitely would recommend


tucsonjules
2/19/2021
The service by JOSH is excellent. He is the tech to have, honest. You need no one else, I swear.



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