We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19969 Customer Comments & Reviews

Loading Reviews ...
J
Joanne B
9/17/2019
What does it say when only one technician gets the right treatment in a year? All the other guys were clueless and wasting my money by spraying instead of using granules to treat the dirt....if I stay with Aptive it will only be because Carlos listened and treated what I asked for.


J
Joanne B
9/17/2019
What does it say when only one technician gets the right treatment in a year? All the other guys were clueless and wasting my money by spraying instead of using granules to treat the dirt....if I stay with Aptive it will only be because Carlos listened and treated what I asked for.


J
Jane L
9/17/2019
The technician was so pleasant and thorough with regard to his work


E
Ed D
9/17/2019
Great service! Mike went above and beyond what we ask him to do. Very polite and helpful!


T
tap322
9/17/2019
Will does deserve the $5.00 bonus. Maybe a little less spray on the floors in the house.


Samantha N
9/17/2019
Kyle tackled our wasp problem today. He explained everything he was doing, and what to expect next, very clearly. He even took the time to speak to our neighbors, who have children and pets, to ensure everyone stays safe as we wait for the nest activity to die down. We're grateful for his help!


antoinettelv
9/17/2019
Cortez was extremely professional and helpful! He is a wonderful representation of your Company. Also I was very pleased that someone could come out the same day I called. Awesome job!


S
Shane B
9/17/2019
Brian was the most thorough tech we have come out representing Aptive. I would definitely recommend and request he be the tech to service our home going forward. Very friendly and courteous.


A
Alisa
9/17/2019
Shelby did a very good job and avoided my organic plants. Thank you. Alisa P


D
Denisha
9/17/2019
Roberto Gutierrez, came to my house and did an excellent job, even sprayed in the areas inside where I had seen a few pests. Great service and knowledgable staff.



Top Rated
Our Partner

Year-Round Protection

 

  Plans Uniquely Tailored to Your Needs

  30-Day Money Back Guarantee

  Residential & Commercial Pest Control

  Free Online Estimates

 

Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.