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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19974 Customer Comments & Reviews

Loading Reviews ...
Barbara S
9/6/2019
Good Job, He did a fantastic job!!! Very happy!!! He took care of everything that he was here to do. Thank You

terry.ybay
9/6/2019
This is the first time I was able to be at home when my house was treated and Emerson left me with a very good impression with his courtesy, professionalism, and thoroughness.

R
Richard N
9/6/2019
I just wanted to let the management of Aaptiv Pest Control know that you’re a service technician Torshavn Rowland was polite, respectful and did a thorough job to follow up our first service.

Y
Yvonne
9/6/2019
Emerson did a great job and we are hoping for great results! He is very professional and friendly. Thank you.

A
Alex W
9/6/2019
Dee did a great job and I am very happy with the level of service provided by him. I would be grateful if Dee could be my permanently allocated technician going forward. Many thanks.

bindiya727
9/6/2019
Was very knowledgeable and was able to listen to our concerns as well

jafeller
9/6/2019
Travis called me a half hour before arriving which was helpful to me and he came to the door to check in when he arrived so we could talk about specific concerns. He was professional and friendly and very sweet to my dog! Send him back next time!

Kristen L
9/6/2019
He was professional and courteous. He explained what he was going to do thoroughly so I knew what to expect, and answered any questions I had. Great service!

V
Virginia S
9/6/2019
Justin Chon is very friendly and helpful. He is sensitive to the fact that we have koi fish, and he must be careful around them. I like that he brushes the eves to get rid of the many spider webs. Thank you very much! Virginia Naeve Laguna Hills

K
Kathleen H
9/6/2019
She did what I have asked. Bees/wasps in the window areas. Also did the shutter treatments. I want my Tech: Brittany, to get a 5.00 bonus Kathy Hey

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