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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

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D
Debra F
9/5/2019
Ryan did a great job! He was pleasantly thorough, spraying everywhere I asked. Great job Ryan!

C
Camille G
9/5/2019
Wasps nest left on ground with dead and live wasps. I cleaned up myself tonight because no one came to clean up after I reported it to you. The door of my shed was hanging off track after tech sprayed inside the shed. The area behind my shed still had spider webs. Looks like tech did not treat the area. Not satisfied with service.

abtarr
9/5/2019
JACOB DID A GREAT JOB.. REAL Thorough... I asked him if he could spray inside and in the garage and he said no problem...

T
Topacio M
9/5/2019
He was amazing he took his time and explained what he was spraying for... He also took his time to look through insects because I wasn't sure what insect I saw. And if there is any way that I can always have him as my technician that would be amazing

celtictothebone
9/5/2019
Shawn Gruebele stumbled across an unknown wasp nest & got stung on his lip. He said he was going to spray some "powder" on the nest but wasn't able to get close enough. Said he would recommend a wasp guy come suited up to take care of it. We are having outside work done soon & would like to have this issue cleared up by then(2 weeks). Please contact us = Dennis T. Maple Grove to arrange.

L
Louis P
9/5/2019
Benjamin Was A Great Help, getting rid of my Ant & Bug Problem! Thank You very much! Your Work & Expertise is Well Appreciated!

adrienne.mccormick87
9/5/2019
There were puddles everywhere inside. Didn't do the outside wasp nest outside.

S
Steve F
9/5/2019
Kyle asked and we talked about any problem areas. He did a nice job of taking care of the treatment.

R
Renee W
9/5/2019
My husband was here when your representative sprayed our house. I was not. But I still have a very bad ant problem especially in the office area of my room. Please advise.

Daniel H
9/5/2019
Left gate open to the back yard and now dog is lost.

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