We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19969 Customer Comments & Reviews

Loading Reviews ...
M
Marylouortiz3
8/24/2019
Did not see him spray the the yard, did it while we were away, I went to my backyard today and got bit by bugs, what is the point of me paying if the bugs are still there? DO NOT EVER ENTER MY PREMISE UNLESS SOMEONE IS HOME!!!! Your rating system won’t let me give you a one star rating, overall not satisfied!


J
John R
8/24/2019
Our service person was Ryan U. 8/21/19. Ryan was friendly and on task the entire time that he worked on our property. He was organized and used his time efficiently, while being willing to answer my questions. I would hope to have Ryan service our property in the future. He is a credit to the aptive staff.


Ed M
8/24/2019
Great customer service and attention! Went over the procedure and information required to make sure everyone was safe during and after spraying. Took great care of our home. Ed and Rachel


T
thomas b
8/24/2019
David is always polite, courteous and professional. He always addresses all of my questions and concerns....A+


M
Melirue F
8/24/2019
Carlos Guzman was amazing. He called me and talked to me about my service call and he told me what insects are in season, etc... He told me to check my email once he has completed his job so I know what type of treatment he did. He really helped me to feel better about Aptive and the services Aptive offers. I hope he will continue to be the technician assigned to my house.


I
insurance.appraiser
8/24/2019
He was polite and through. He offered to di the interior but we were unable to do so today. When we told him about not receiving a prior email to his arrival he made sure to note our file.


S
Sonja R
8/24/2019
Ryan did a thorough job, cleaning eaves, front shrubs, door and window frames of spider webs. He sprayed foundations in the garage and basement, then left glue traps for us to use. He was polite, friendly and totally competent, going the “extra mile” for us since we had a bad experience last Saturday. (It was hot and perhaps Mr. Brown was ill that day. He never connected with us and did nothing visible!)


M
Mark T
8/24/2019
I was not home at time of service. I called ahead of last treatment and was told you’d also be targeting rodents. Your invoice does not list rodents as a specific target on your visit. Please confirm that this will be taken care of soon. Thank you!


marygentes
8/24/2019
Great job! Very hospitable young man. We have RING front and back yards.


M
Melissa C
8/24/2019
David was extremely helpful and knowledgeable . He explained the various treatments and what we could expect. David was friendly and professional. He was able to identify the source of our mysterious droppings (a bat!). Thank you David for your assistance. He must be a valuable employee.



Top Rated
Our Partner

Year-Round Protection

 

  Plans Uniquely Tailored to Your Needs

  30-Day Money Back Guarantee

  Residential & Commercial Pest Control

  Free Online Estimates

 

Treatments for: Moths, Cockroaches, Ants, Mice, Rats & More.