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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,969 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How is Aptive rated?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19969 Customer Comments & Reviews

Loading Reviews ...
Bertha G
8/25/2019
knowledgeable, professional and ,respectful. he answer my concerns. and add extra tramp, move the location of the existing one.., inspect around the house, and my garage. thanks Aptive

E
eric s
8/25/2019
Marvens Bissereth serviced my house today. Clean, neat, respectful and alerted us to our dog being in the yard.

J
Joe C
8/25/2019
When I called back on 8/2 to make appointment for 8/6. I explained that fleas were a problem. I have to dogs that got infested with fleas and had vet take care of my dogs costing $$. The tech came out on 8/6 did his job and received email what was done. It did not occur to me at the time what the tech actually did. On 8/22 both my dogs again got fleas in the back yard. Which I was able to notice them myself sporadically all over the lawn myself. My guy that cuts my lawn also mention there happens to be a lot of fleas or nats or small little bugs while he was cutting the lawn. I again had to make an appointment with the vet to bring both of my dogs in and the vet dip the animals in again... Read More

Pamela B
8/25/2019
He was friendly, thorough and knowledgeable. He treated all areas that I showed him were off concern to me.

S
Stanley
8/25/2019
the technician provided thorough and professional service. i hope he will care for my home on my next scheduled service.

solratek37
8/25/2019
Great job and gentlemen who knows his craft. If yall can clone 20 of this guy or reduplicate him then i can see an increase in your bottom line by 10 percent

Michele W
8/25/2019
Aptiva did a great job spraying and they are fast. When the person comes to the door and ask if we want the spraying done today or reschedule I love that

Agnes D
8/24/2019
Was pleased with work done.Technician was very thorough in explaining the process and work performed,made sure I understood the process.In all thumbs up on the bee removal.

Debbie T
8/24/2019
The guy didn’t give me the feeling that your treatment was going to work for us. The reason is because most of our problems are the outside spiders and we have huge trees in our backyard and the spiders can’t be touched from the ground We didn’t have any problem inside the house so I’m not to sure if the treatment is what your salesman sold us is going to work ! Bailey was the salesman and he told us your treatment would kill all the spiders and ants but he was wrong. Your guy couldn’t kill the brown widow spider in the web today so not real happy.

M
Mastarita8881
8/24/2019
Technician was wonderful but I was curious if your supposed to treat carpenter ants differently than just spraying. I am Pretty sure they are carpenter ants, I told that to the person booking the service. I was Not home so my husband showed them where we were seeing ants. Please advise if any further treatments need to be done Incase there’s a nest

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