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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,974 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19974 Customer Comments & Reviews

Loading Reviews ...
dlcalc.christy
8/11/2019
I very much appreciated Ryan’s time and effort to remove the numerous spider webs surrounding my home. He was very thorough as well as knowledgeable in being able to provide a ‘safe’ environment for my grandchildren when they visit. Thank you again Ryan!

G
GregSauer
8/11/2019
Stephen was my technician. He was very knowledgeable and willing to answer any question I had for him. A+

lmhrc5
8/11/2019
Very professional and courteous. Listened to my concerns and took care of all my pest issues.

K
Keryssa
8/11/2019
Came to door, let me know he was here for service. Took care of everything. Thank you.

rosanor2000
8/11/2019
My appointment iwas for 9am but tony arrived fifteen minutes early. He was very professional and very detailed in providing service. My preference will be to have him do all services ever needed in my property.

J
Julia P
8/11/2019
Zack was very pleasant and knowledgeable about the job. He was thorough and did the job in an timely manner. He found a couple of wasp nests, that we didn’t know we had and took care of them right away. Very satisfied with his job!

S
Shanisa B
8/10/2019
Great service as usual. We like special attention to wasps and other specific things. The company goes above and beyond that. We have barely seen a bug since using Aptive as our pest control company.

Robyn A
8/10/2019
Very helpful, pleasant and full of good information. Liked that he dusted the webs away not just spraying them.

A
Aranak t
8/10/2019
Ray was on time ,listened to my concerns and was very professional. His work is much appreciated.

S
Shani
8/10/2019
BJ Clark did an amazing job! He was timely and let me know what he was doing every step of The was.

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